New o2 way to check balance - contract

sohurt

Hi guys

o2 have launched their automated method of checking your inclusive minutes so that you don't have to call customer services. Just send a blank text to 21202 and it will send you back your allowance..

magic57

Thanks. If it works this will be great. It has been my main gripe with o2 that you have to have access to a computer to check your balance.
Will get dear son to try it when he wakes. Probably lunchtime!!

agsnu

Reply said:

O2: We're sorry this service is unavailable on your account. Please contact O2 Customer Service.

matrix999

agsnu wrote: »

Reply said:

O2: We're sorry this service is unavailable on your account. Please contact O2 Customer Service.

Aparently this is still under development and will only work on certain customers accounts at the moment.

malarky

Thanks for that, it worked for me.

This will come in handy cheers.:T

redux

matrix999 wrote: »

Aparently this is still under development and will only work on certain customers accounts at the moment.

Try again from time to time - a couple of weeks ago (19th March), it would not work on mine, but his time I get a detailed response.

The reply message also recommends the wap link mentioned above. Using this to get a calls balance uses about 8k5 of data.


edit - 8k5 means 8.5k

[Deleted User]

Cool! i like that a lot! It also sends me the following link which is even nicer:

http://wap.O2.co.uk/mybalance

The text message is handy, but i like the wap page better. I've got 200mb of downloads so 85kb doesn't worry me to much

suze1984

Thats great! Always wondered why they never offered that service, and its so annoying having to go online all the time :j

redux

ringo_24601 wrote: »

... so 85kb doesn't worry me to much

8.5k, I meant. Putting the k between the digits wasn't a typing mistake, but is a way to denote the decimal point position, used in for example electrical component values, but a bit obscure I suppose. My apologies for being confusing.

sibbahz

Worked for me too. They would start this just after i agreed to cancel my contract on monday, mostly as i like seeing what i used/have left.
(currently on an online 25£/month tariff)

z4kir

I presume its not live usage? As in its probably 24hrs behind?