Is it worth trying to install BT Broadband on a Vista computer?

cacti

I have been trying for days to install my old BT modem on my new Vista computer. I was using Windows 98. BT sent me a disc which they said would install the Speed Touch 330 on the new computer. However, it won't run on the Vista computer. I am desperate to install broadband on my new computer. At the moment I would like to keep with BT Broadband, mainly to maintain my email address. Later on I might change providers. Is it worth trying to install broadband with this modem, if not what can I do? I have emailed BT again but got no reply.

fwor

You can download Vista drivers for that modem directly from the maker, Thomson:

http://www.thomson-broadband.co.uk/codepages/content3.asp?c=7&ProductID=471

cacti

But the thing is, I can't get on the internet on the Vista computer to download the drivers. Or am I being a bit thick?

fwor

No, you're not, but you might need to go out of your way a bit more - e.g. to the local library or a mate's house - a get it from there. Or perhaps fire up your old PC and download it via that?

It surely going to be quicker than waiting for BT to post you something, and it will probably be the wrong thing when it eventually arrives...

cacti

Do you mean download the drivers on to a disc on another computer and then put it into my Vista computer? I am using my old computer at the moment but because I am using Windows 98 I think it is well nigh impossible to transfer anything to the Vista computer. Do you think BT have sent me the wrong thing?

fwor

Does your old PC have a USB port? If so, use a pendrive to transfer it across.

BT may have sent you the wrong CD, or it may be that Autorun is disabled on the CD drive of your new PC. If you open the BT CD, do you see any files? Typically an installer will be called setup.exe - does anything happen if you double click on that?

BillScarab

Does the PC you are using now have a CD Writer? IS so download, burn to CD load onto Vista machine.

cacti

My old PC does have a USB port but I don't have a pendrive. Autorun is not disabled on the new PC, I have put other programs on it. I double clicked on setup.exe but nothing happened. It starts to run and shows the first page, the BT logo etc and when I click on 'continue' it does absolutely nothing. The PC I am using now does not have a CD writer.

fwor

Do you have a digital camera with a USB cable? If so you can probably use it's memory card as temporary storage.

If both PCs have an Ethernet port, you can connect them together with a crossover cable.

If they both have serial ports, you could use a Laplink cable.

If you want the ~really~ tedious way you should be able to download WinZip and use the multi-volume option to "span" it over several floppy disks.

Aliktren

hmmm....

buy a pendrive or use another usb device like an ipod or camera...

buy a cheap router.

copy the new driver to a hardrive on old computer, remove hardrive and connect to new computer as a 2nd drive

internet cafe that will let you burn a CD ?

spaceman5

cacti wrote: »

I double clicked on setup.exe but nothing happened. It starts to run and shows the first page, the BT logo etc and when I click on 'continue' it does absolutely nothing.

i may be wrong here, but i had a similar problem to this, the software on the btinternet disk they sent u, uses flash player so you can see it on screen, i had the same thing, put the disk in and it gets to the first screen then seems to do nothing, when i updated the flash player on the pc, then tried it, everything was fine, but then again you need the internet to update the flash player if that is the problem, Dave.