We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Orange refund policy
mannie
Posts: 171 Forumite
I migrated from Orange to O2 at the end of February. I've just discovered that Orange have taken another month's payment!
My payment used to be taken on the 17th of each month, and according to customer services I have to wait until this date before the refund is actioned. Is this normal practise?
As you can imagine I'm not very happy, why should I have to wait 15 days for a payment they shouldn't have taken gggrrrr.:mad: :mad: :mad:
My payment used to be taken on the 17th of each month, and according to customer services I have to wait until this date before the refund is actioned. Is this normal practise?
As you can imagine I'm not very happy, why should I have to wait 15 days for a payment they shouldn't have taken gggrrrr.:mad: :mad: :mad:
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards