MBNA and disgruntled customers

peawack

After our horrendous time with MBNA, (still going on), we are not at all surprised to see more complaints here. What does it stand for anyway, MBNA ?
Might Be Nothing at All.

N9eav

Sorry, I have had no problems at all with them. £11,000 credit limit and regular 1.9% interest offers. What is the problem with then? Is it different than breaking the conditions of use?

martinpike

And they're off!!!

ManAtHome

I had a problem years ago - (allegedly) late payment, and though I eventually got them to drop the charge I cancelled the card soon after. It was over Xmas/New year and even though I posted the payment around two weeks before the due date it turned up on the day after... (yeah right).

Apparently it started 'life' as Maryland Bank National Association (group of banks in Maryland ganged up to offer credit cards).

peawack

Goddam Yankees. I migh thave known !

peawack

martinpike wrote:

And they're off!!!

Sorry Martin, but I will have my tuppence h'penny' worth !

martinpike

peawack wrote:

Sorry Martin, but I will have my tuppence h'penny' worth !

Only teasing - both of you! :beer:

N9eav

ManAtHome wrote:

I had a problem years ago - (allegedly) late payment, and though I eventually got them to drop the charge I cancelled the card soon after. It was over Xmas/New year and even though I posted the payment around two weeks before the due date it turned up on the day after... (yeah right).

).

May be it did turn up late? There have been 2 cases this week of postmen/women hiding mail in their homes. That's not MBNA fault. I always use electronic transfer. Or pay at a bank etc. The post could be too unreliable when it comes to deadline bill paying with penalties. Especially over Christmas and new year!

Benuk73

N9eav wrote:

Sorry, I have had no problems at all with them. £11,000 credit limit and regular 1.9% interest offers. What is the problem with then? Is it different than breaking the conditions of use?

Hey, I have MBNA card with £11½ credit limit, always pay on time, direct debit etc. I rang them as my balance was zero and asked them if there was any offers on at the moment, i was advised nothing :mad: SO i am thinking of closing my account.

I have had major probs with their international call centre tho, and complained about it to HQ and they listened to the conversation we had, and they themselves were appauled. :rolleyes:

pin

Been using MBNA for a few years now, no problems, have a Conran card, 1% cashback, can't really complain.

Well I can, they won't let me get another MBNA card, as I already have one.

I entire bill by DD. When I have had to call up cust services, via their freephone number, rather than what most other CC providers do by giving you a non-geo number, they have been pretty helpful.

ManAtHome

N9eav wrote:

May be it did turn up late?

A fair point, but an invoice and 2 other transactions posted at the same time were turned round in little over a week. Could have understood if it hadn't arrived at all - never had that with any card though. I've been using internet banking for the last 3 years so not dependent on postal service these days.