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Computer and backup disc problems

Hiya :-)

Couple of problems cropped up... can't install Microsoft updates, and there are 89 needing installed!

Not sure if it's something to do with having used a Vista Transformation Pack which ended up messing a few things up, so I removed it but still not great ... did a repair of Windows XP, using Dell Reinstallation CD but then during the repair it became clear the disc is now faulty (thank goodness it wasn't a full format I was doing!)... am out of warranty, and I didn't keep the backup disc that you can create yourself once I got the original from Dell, as I didn't imagine within 2 years the original XP disc would show any problems.

Questions basically are, how to be able to install the updates, and what do people think my chances are about Dell replacing the system disc without any charge? They were brilliant 2 years ago when I needed the original one, sent it out for free. Have emailed the same person that arranged this 2 years ago, hoping they're still there, but not heard back yet. Just wondering if I'll have to pay a lot! Heard sometimes people have to pay for a replacement disc. Crossed my mind about finding an alternative operating system, to save money, but i don't think that's possible with a Dell desktop [1100].

Many thanks, Cat
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