My Sister's Been Robbed By Hsbc!!!!!!!

John_Pierpoint

In this credit crunch, everyone has been playing musical chairs for at least 6 months.
The message is simple KEEP YOU SAVINGS AT ARMS LENGTH FROM YOUR DEBTS.
You have almost certainly agreed a "right of offset" somewhere, if you have both with the same institution.

By "you" I mean all of us - must start a campaign to bring back the use of "thou" for "you singular".

efallai

John_Pierpoint wrote: »

In this credit crunch, everyone has been playing musical chairs for at least 6 months.
The message is simple KEEP YOU SAVINGS AT ARMS LENGTH FROM YOUR DEBTS.
You have almost certainly agreed a "right of offset" somewhere, if you have both with the same institution.

By "you" I mean all of us - must start a campaign to bring back the use of "thou" for "you singular".

Or everybody could learn Welsh - we distinguish between 'you' and 'you plural' with different words

CarolynH

jmc160 wrote: »

so her mortgage will either go unpaid or they'll take the money anyway, so the bank has only served to compound the problem.

And probably make a pretty packet on the O/D fees. :mad:

balmk

Iamthesmartestmanalive wrote: »

Well maybe she should have shown some financial prudence and solved the problems first instead of ignoring them til hsbc did it themselves

If she had called she may have been able to reduce payments etc

Instead she ignored it, my take is HSBC have every right when customers abuse facilities and ignore it

You shouldnt be accessing her internet banking anyway, thats another breach in itself

:mad: If you don't have anything constructive to say, don't bother saying anything.:mad:

talana

:mad: If you don't have anything constructive to say, don't bother saying anything.:mad:

Don't agree, would say it was as constructive as any other comment (so long as it wasn't intended as an outright insult)

Of course it's not what the OP or her sister want to hear.
And granted, it's a tough lesson to learn.
But if a few home truths mean that in future the OP's sister talks to the bank before it gets to this stage and doesn't bury her head in the sand, then it's most constructive.

OP, your sister should of course query it with HSBC. But be prepared to learn that they're quite within their rights to do this. And as others have said, tell her to open an account elsewhere.

dunstonh

You have to laugh at the thead title. In reality, the sister has been stealing from HSBC by borrowing money she isnt entitled to.
What you tend to find is that when someone posts a sensationalist style title or post then it will get followed up in a similar sort of way by many. "My Sister's Been Robbed By Hsbc!!!!!!! " was just asking for someone to react.

It sounds like the bank have used the right to offset which most banks do have in their T&Cs.

It is not a cardinal sin to access the bank account of someone else who trusts you.

No. However, you remove any fraud protection you may have and if the bank finds out they can remove facilities from you account (such as internet banking) or even close your account.

Burying your head in the sand is never the right option. This just shows the sort of thing that can happen if you do. It should also be noted that the banks dont tend to use set off with subsidiary companies unless things have gone beyond a certain stage. Usually around the time that the bank starts cancelling all direct debits, withdrawing cashpoint and card facilities etc with a pretext to getting back what they can now and passing the rest on to debt collection. She needs to communicate with HSBC as soon as possible.

Dylanwing

OP - Best bet is for her to call HSBC and try and find a solution - It may just be sabre-rattling to get a repayment schedule in place. If they won't negotiate, the next step is the CAB as they can have a lot of clout in such cases. If the current account is in joint names, I think you will find that they cannot do that (Just in case). Good luck!

Iamthesmartestmanalive - I think you need a new title as your posts regularly prove this is not the case!

I_know_my_ABC_and_my_CMYK

MPH80 wrote: »

If you check the T&Cs of the online banking - you'll find you are now allowed to reveal your security information to others.

If any fraud was committed on her account and it was found out her sibling had access - unless the bank were informed he should - then I'd bet they wouldn't pay out.

M.

Is this a spelling mistake or a wind up?

Scousebird_2

I_know_my_ABC_and_my_CMYK wrote: »

Is this a spelling mistake or a wind up?

I think it's a mistake dear as the 'w' is two keys away from the 't' for the word to read 'not'.
Lol!

jmc160

Iamthesmartestmanalive wrote: »

Well maybe she should have shown some financial prudence and solved the problems first instead of ignoring them til hsbc did it themselves

If she had called she may have been able to reduce payments etc

Instead she ignored it, my take is HSBC have every right when customers abuse facilities and ignore it

You shouldnt be accessing her internet banking anyway, thats another breach in itself

Have you done a thorough investigation on your own time? Because last I recall, I didn't put the entire history of the situation in my first post. Hang on,let me go back and read it... No, I didn't.

So from your invesigation, did you manage to ascertain exactly how this all happened in the first place? I'd like to know cos she hasn't told me!

I came on here with a brief explanation and asked two simple questions. I got the answers to those questions before you piped up, so thanks for your time.

I'm gona take a wild guess and assume you've never had this kind of problem before. It's very easy top bury your head in the sand when it gets to this point. Rght now, I'm gonna guess she's in a vicious circle, where everyone is demanding money and she has none to give, as the bank has already taken it all on charges for late payment fees and o/d charges, so the companies take their money anyway, as they're entitled to and then the bank lay on EVEN MORE charges next time. It's a very difficult situation to get out of and it can be the result of many different causes. Mine started with a motorbike accident that left me unable to work. Up to a point, you tend to think "It's OK, if I can just do this and that, and jugg;e these bills for a couple of months, then I'l be back on track... but it doesn't work and you start to feel down and very possibly start hiding from tbe problem. I don't know the full story myself, I'm just saying what COULD have happened.

It's very easy to some on here and say what she shouldn't have done, why not try puttin some effort in and add some input as to what she SHOULD do?