Play.com CON --judge for yourself

Swan_2

coolbreezes wrote:

Must admit I am to mean to pay premium rate so would email if i had difficulty

as mentioned in some earlier posts, Play's telephone lines are not premium rate, they're charged at local rate

sorry, really felt I had to point that out again ... don't want anyone getting the wrong impression of one of the better-to-deal-with on-line companies

kingmob_2

Always use Play for dvds except on the rare occasion someone has a better price - free delivery too and they've always been great when occassionly the dvd doesn't show.

Prices are cheaper because they are in Jersey I think which is a bit of a fiddle.

Have used the phone when I needed to and found them helpful and knowledgeable but don't tend to buy books from them though so will remember this if I ever get tempted

slowen

Same as everyone else I have been dealing with play.com for a number of years and never had any problems. One of the best retailers in my opinion with good prices and quick delivery

gizmoleeds

See this post has been going for a while, and am pleased to see everyone except harry4444 (who doesn't seem to be coming back) has had a good experience. I love play.com and it is one of my most highly rated websites. Only rarely beaten by Amazon on price (which is usually whne buying over £19 worth of stuff and so getting free delivery).

Play.com in IMHO the benchmark in internet retailing. Cheap prices (ok, thanks to a bit of a VAT loophole, but legal nonetheless), genuine UK R2 goods, delivery included in the price, good website - easy to browse, see/edit orders etc. and no premium phone lines.

PlayUSA.com is also good for those of us with multi-region players (again with UK postage included in the price).

Amazon's per order delivery charge + per item delivery charge system confuses the hell outta me.

slowen

A good thing about play.com is they have great sales with very good prices but I have never seen a sale on playusa.com but if they ever have a sale I would end up spending a fortune as there is that much stuff on their

nickinoo

Great company, can't fault them.

Swan_2

just had the experience of having a 5-disc set arriving & disc 2 not playing properly, checked & found marks on it & disc 3 ... Play exchanged it & refunded my postage no questions asked ... excellent service

Silent_Bob_3

gizmoleeds wrote:

PlayUSA.com is also good for those of us with multi-region players (again with UK postage included in the price).

PlayUSA is good so long as you are under the £18 import threshold, anything over and you are liable for import duties and VAT as PlayUSA are not customs friendly unlike CDWOW or Axelmusic who are customs friendly.

madfrenchgirl

I wonder where the OP has gone? I guess he just wanted to have a rant and disappeared... So I would stop trying to tell him the service was OK... i dont really think he ll be back on this thread soon to comment.

pinkvixen

After reading this thread recently, I went to Play.com and got absorbed in the site. I had been looking for an old video for a while and though I knew i could find it at sendit.com, I checked on Play to see if they had it. They did - and it was cheaper! What I had read in this thread had gone TOTALLY out of my head and I ordered two DVD's. Paid by card and recieved them in days.
No complaints there! Thanks to those on here for the link!! :rotfl: