AOL problems...get 2 months free

sinbin_72

I just vented at an AOL billing perosn regarding the poor service of late. He then said I could have 2 months free. It was quite easy and it seems they are giving that offer away freely if you complain. Just a heads up to everyone experiencing the problems. It doesn't fix the problem but It made me feel a little happier.

DatabaseError

so you get 2 months of poor service for nothing? crikey that's ....... (fill in the missing word)

sinbin_72

Yes, indeed. You get 2 months completely free of uninterrupted poor service.

snails's_pace

sinbin_72 wrote: »

Yes, indeed. You get 2 months completely free of uninterrupted poor service.

:rotfl::rotfl::rotfl::rotfl:

i know the feeling, im with @$$h0le$ on line too

Sylvester

I know they have a fair usage policy that has been 6pm-10pm and lately 5pm-9pm, but my download speeds have been capped since I started trying at 11am, so they are really annoying me this morning

I'll just phone and complain for the hell of it anyway, although i've hardly ever got anyone who understands me or me understand them anyway, so it's likely a waste of a phone charge

Ivan_Konstantinov

Sylvester wrote: »

I'll just phone and complain for the hell of it anyway, although i've hardly ever got anyone who understands me or me understand them anyway, so it's likely a waste of a phone charge

Dosnt it cost you money to ring them ?

DatabaseError

Ivan_Konstantinov wrote: »

Dosnt it cost you money to ring them ?

i thought that was the business model: give away a free computer/console/toaster etc.., provide a [self censored] poor service, provide 'english as a 3rd or 4th language' CS, rack up the phone charges to cover the costs (punters are stuck with 18 month to 3 year contracts, so lots of time to recoup the costs)
near the end of the contract, offer another 'free' gift in return for [STRIKE]soul[/STRIKE] new long contract

:A