Halifax Easy Cash - Initial Problems!!! Thoughts...

money_maker_3

If its cash your lodging, use the same day deposit envelopes or if your branch has one, an instant deposit machine. Don't use the ATMs as they are manually checked by branch staff the next day therefore the 2 day clearance of funds.

If you ask someone in the branch for a full run through of all the services they should help you and let you know the best way to use the account.

SweetCC

I've recently opened an easycash account myself. I had to go through the rigmarole of paying some money in (even though it wasn't stated you had to do so anywhere...) and just used the deposit envelopes in branch. So long as you pay in before 4pm it should clear that same day (cash, obviously.)Worked fine and my account -seems- to be fully active now.

My only problem right now is that I cannot read the PIN numbers they've sent for my card. I've sat here and scratched at it and checked for hours. I see absolutely nothing at all. Holding it up to the light, holding it against something white...nada. I'm probably missing some trick, but I guess I'm going to have to call for my third pin reminder...

Gillianh2

SweetCC wrote: »

I've recently opened an easycash account myself. I had to go through the rigmarole of paying some money in (even though it wasn't stated you had to do so anywhere...) and just used the deposit envelopes in branch. So long as you pay in before 4pm it should clear that same day (cash, obviously.)Worked fine and my account -seems- to be fully active now.

My only problem right now is that I cannot read the PIN numbers they've sent for my card. I've sat here and scratched at it and checked for hours. I see absolutely nothing at all. Holding it up to the light, holding it against something white...nada. I'm probably missing some trick, but I guess I'm going to have to call for my third pin reminder...

You need to ring up and get a new pin number. This happened to me and sometimes they have a batch that just dont print the number. They do sort it our very qucikly.

keppoch1970

I am NOT a banking employee or such. But I had no problem opening my Halifax EasyCash acc. I did it ALL over the internet, & even transfered £10 from my RBS basic bank acc into the new one with no probs. & I have a stash of Express Pay-In envelopes in the drawer if anyone requires such for depositing via Express Pay-In unit.
I am begining to wonder if it is folks inability to read, the inability to understand English which is causing a lot of problems to do with these so-called "basic" primitive accounts???

Hazzanet

Hmm, the no counter facilities, and £5 for a new card where they've already issued 5 cards in the last 12 months looks pretty clear to me:





With respect to the eBay problem; there need to be cleared funds in the account so that the pre-auth £1 (that is never actually taken) can be earmarked.

PROLIANT

They are a waste of space, they, next the good old faded out co-op bank are the few remaining who issue electron cards, pthhha, my experiences with HBOS are not very pleasant.

Hazzanet

PROLIANT wrote: »

few remaining who issue electron cards

I've not really come up against any issues with using Electron cards, but it does seem that a lot of people look down on them... which amuses me.

In a lot of European countries, many banks only issue Electron cards as debit cards, and indeed some banks issue Electron branded credit cards. It's just because UK banks have chosen the brand because of the automatic on-line authorisation for basic accounts, and those under 18.

Lloyd's TSB and the other banks that issue "full" Visa Debit Cards on the accounts are only giving a solution to the acceptance problem... the cards are still authorised on line. That said, if the merchant acquirers included Electron acceptance along with the Visa brand, such as in Australia, we wouldn't have ever had any problems with the Electron cards in the first place.

It will be interesting as Visa have announced a pan-European debit card called V-Pay, which Streamline (NatWest) have signed up to accept. I'm sure it won't be long before Visa-Debit and Electron are replaced with V-Pay.

PROLIANT

Hazzanet wrote: »

I've not really come up against any issues with using Electron cards, but it does seem that a lot of people look down on them... which amuses me.

In a lot of European countries, many banks only issue Electron cards as debit cards, and indeed some banks issue Electron branded credit cards. It's just because UK banks have chosen the brand because of the automatic on-line authorisation for basic accounts, and those under 18.

Lloyd's TSB and the other banks that issue "full" Visa Debit Cards on the accounts are only giving a solution to the acceptance problem... the cards are still authorised on line. That said, if the merchant acquirers included Electron acceptance along with the Visa brand, such as in Australia, we wouldn't have ever had any problems with the Electron cards in the first place.

It will be interesting as Visa have announced a pan-European debit card called V-Pay, which Streamline (NatWest) have signed up to accept. I'm sure it won't be long before Visa-Debit and Electron are replaced with V-Pay.

That’s as maybe, but I was stuck with an electron card for years, I could only shop in major retail outlets because most other places don’t accept them, I couldn’t use my card on the train, in the train station, in the local petrol station or the cinema etc etc, I hold a basic account with Lloyds tsb and a full current account with A&L, the difference since I ditched the electron and the Halifax is wonderful, I can now go where I want and not be worried that I will get stranded somewhere because my debit card will not work.
:T

Hazzanet

PROLIANT wrote: »

the difference since I ditched the electron and the Halifax is wonderful, I can now go where I want and not be worried that I will get stranded somewhere because my debit card will not work.

Indeed, I wouldn't leave home without a Visa credit card to back up the Electron, but my point is that it's not the card that's the problem - it's the merchant acquirers not selling the benefits of card acceptance to retailers, and retailers by not adding the card to their systems. IMHO, if they take one Visa card, they should take 'em all.

Interestingly, I've found that the card is accepted at more places than I thought. I used a parking meter today that had Visa, Mastercard, Maestro and Solo shown on it, but not Electron. I stuck it in anyway and it was accepted. Pays to try

karlitos_way

Worthingben wrote: »

I was then issued in a rather stern voice that: "THIS WILL BE THE ONLY TIME I AM TO USE THE COUNTER ,ALL OTHER TRANSACTION MUST BE VIA THE NET, PHONE OR IN-BRANCH MACHINE"... A little annoyuing being classed a second class citizen, .....

yep second class citizens we truely feel wen it comes to halifax,
ive probaly had this account for over 10 yrs now started with that funky colours expresscash card....anyways few months ago was queing up long que and ina bit of a rush to deposit money.....got to the cashiers where i was told to use the machine.....not only dont they wanna see our money they dnt wanna see our faces lol,,,,,,i truely hate the visa electron card just because of that reason cos ur just not taken seriously in any halifax branch with that card.......luckily i have opend an a/l crnt account with a proper visa debit card and a natwest account with a maestro card, juss cant wait to withdraw all my wages come 1st of may at one of the counters in halifax