Transfer number stolen

seansheep

I have changed my phone from O2 to vodafone.
I requested a Pac code from O2 and give it Vodafone, only vodafone have given my number away!
I phoned this morning and they say this is the case and shouldn't of happened, they will try and sort this out.
Does this happen a lot and can you do anything, as they say this is near impossible.
I've been with an inactive SIM for a week now, can I claim anything back.:mad:
Sean

Hopefullyuseful1

Hi seansheep,

Sorry for the delay in responding to you. Can you tell me if this was sorted for you in the end? If not, maybe we could take a look at your account for you to see what happened and whether we can get your number back.

To contact us, go to our online contact us form here and send us an e-mail. In the body of your e-mail somewhere, put the code FIT135 and this will make sure it's routed to our team here through the e-mail system. Also remember to give all of the details that the form asks for so that we can verify you as the account holder for data protection and security. We'll then respond with what we found and what we can do to help.

I'm sure we can get this resolved for you very soon seansheep.

Hopefullyuseful1
Vodafone UK