smokey22 wrote: »
hi i have just booked with them myself to go to thialand had my confirmation email within 30 mins of booking with them and i am just awaiting my tickets to be honest i am a little aprehensive as never used them before just hoping now they arrive.
My family and I have just come back from 6 days in Vegas after booking with holiday Genie. Firstly i booked without checking their background which isn't a very clever thing to do!!! and when i did i was horrified at the negative feedback this company was receiving. From booking last Nov '09 to going fri 12th Mar 10 i have been on tender hooks waiting for the phone call to say what was going to go wrong.
Now how wrong could I have been. This company did everything they said they would, they were extremley cheap, and most helpful to us. All I can say is that I would be more than happy to recommend them them to anyone. It has been a delight to go with them.
Just to say that all companies have lots of negative feedback and not alot of positive. Just out of interest I looked at the major companies feedback ie Thomas Cook, Virgin etc etc and these companies had alot of negative feedback too that would make you feel concerned so dont worry go ahead and book i did and saved a fortune!!
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