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NTL 3 for £30 confusion
coral
Posts: 324 Forumite
HELP!! I'm so confused!
After speaking to NTL (30sec call wait - impressed!) I now get the impression that you pay £17.99 p/m for the broadband via direct debit & then get a bill for a family pack with a discount & all your phone calls....
which would make sense except the family pack costs £30 & i've only got a £9.49 discount showing on my bill - so 3 for £30 is actually 3 for £38.50!
This is just a normal months bill so its nothing to do with pro -rata etc - I cant find my old bills so can't check those!
Anyone explain this too me?
Ta!
After speaking to NTL (30sec call wait - impressed!) I now get the impression that you pay £17.99 p/m for the broadband via direct debit & then get a bill for a family pack with a discount & all your phone calls....
which would make sense except the family pack costs £30 & i've only got a £9.49 discount showing on my bill - so 3 for £30 is actually 3 for £38.50!
This is just a normal months bill so its nothing to do with pro -rata etc - I cant find my old bills so can't check those!
Anyone explain this too me?
Ta!
0
Comments
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I think it may be becuase its the base pack which is included in the 3 for £30 offer and not the family pack which costs more.0
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oooooooooooooooooh of course it is - which I wanted anyway, completely forgot about that - thanks very much!! Well that mystery is solved - this site is great
) 0
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