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Ebay account suspended

I've just been on ebay to see if a buyer has left me feedback and my account has been suspended. It says that I listed links of london items but I know I haven't (I hadn't even heard of them until I just did a google check) I have contacted ebay to say it wasn't me but has anyone else had this sort of situation? It scares me that someone could somehow be using my account:mad:
Tesco: £1361.19, Vanquis: £2644.73, Very: £563.08, Next: £1636.95, M&S: £1049.92. As of 5th February 2024. Slava Ukraini
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Comments

  • debtsucks
    debtsucks Posts: 91 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    hi there

    not sure what you mean, what are london links???? , am i missing something

    Did anyone else have your id or passwords
  • Bagpuss741
    Bagpuss741 Posts: 2,291 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Sorry I meant Links of London jewellery.
    Tesco: £1361.19, Vanquis: £2644.73, Very: £563.08, Next: £1636.95, M&S: £1049.92. As of 5th February 2024. Slava Ukraini
  • debtsucks
    debtsucks Posts: 91 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Bagpuss741 wrote: »
    Sorry I meant Links of London jewellery.


    oh i see!!!!! does anyone have your passwords and id by any chance, also seems a bit harsh to suspend without even a warning

    how long have they said you are suspended for
  • I had my account hijacked after I started listing some very popular fashion items. Nothing much happened but it is not a nice feeling. Just contact eBay Live Help, they sorted it out in minutes, good luck.
    Andrew
  • soolin
    soolin Posts: 74,460 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I agree, you need to get onto ebay Live ASAP It sounds like your aco!!!! has been hijacked and you need to let ebay sort this out and reinstate your account and make sure it reverts back to you.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Bagpuss741
    Bagpuss741 Posts: 2,291 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I've just come off live help and thay said they could not discuss account suspensions and to email the trust and safety team.
    Tesco: £1361.19, Vanquis: £2644.73, Very: £563.08, Next: £1636.95, M&S: £1049.92. As of 5th February 2024. Slava Ukraini
  • soolin
    soolin Posts: 74,460 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The problem here is that there are two things to sort out..so I think live help were less than helpful frankly.

    Firstly, if your account was suspended for listing things that you did not list, then someone else must have listed them, which means an account hijack. That is before you even get to the matter of the suspension.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    OP, it just so happens i had teh same today but im not suspended, i had like 4 emails from ebay about listings removed due to a violation, im tlking to a guy on ebay live help now
    No Links in Signature by site rules - MSE Forum Team 2
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    Bagpuss741 wrote: »
    I've just come off live help and thay said they could not discuss account suspensions and to email the trust and safety team.

    Bagpuss change your passwords for ebay and your email account
    No Links in Signature by site rules - MSE Forum Team 2
  • flutterbyuk25
    flutterbyuk25 Posts: 7,009 Forumite
    My account was hacked on weds too. No idea how as I never click on links from ebay/paypal emails, and I haven't had any at all lately. My password wasn't something you could guess or find out and I definately didn't tell anyone it.

    But live help were great and sorted everything out.

    Hope you get it sorted

    x
    * Rainbow baby boy born 9th August 2016 *

    * Slimming World follower (I breastfeed so get 6 hex's!) *
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