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Sainsburys overpriced/over charged policy?

Morty_007
Morty_007 Posts: 1,496 Forumite
in Shop but don't drop
Hi all,
Does anyone know if Sainsburys currently operate a misspriced/overcharged policy?
And if so, what is it please?

Thanks
Morty
Good Enough Club member number 27(2) AND I got me a stalkee!
Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
And a mortgage in a pear tree :D
«13

Comments

  • d.o.o.g
    d.o.o.g Posts: 342 Forumite
    Morty_007 wrote: »
    Hi all,
    Does anyone know if Sainsburys currently operate an overprice/overcharged policy?
    And if so, what is it please?

    Thanks
    Morty

    I don't think Sainsbury's would deliberately overprice/overcharge, and even if they did they certainly wouldn't have anything documented for us all to look at.

    :cool:
  • saintscouple
    saintscouple Posts: 4,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I thought it would be impossiable for them to overcharge, aren't all their prices fixed :o

    Seriously, if they do overcharge you get the difference and that's it.
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    :rotfl: LMFAO:rotfl: ....an overpriced/overcharge policy is the policy outlining how they will deal with the situation should you be overcharged at the till!! I.e if the till price is more than the shelf price.

    For example: Tesco have an "if it doesn't add up" policy where by they currently refund you double the difference back. Asda are meant to (used to?) refund the difference and then give you a £2 gift card as well. Sainsburys used to do double the difference back but i'm trying to establish if this is still the case.
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • annecr
    annecr Posts: 26 Forumite
    I only have deliverys but usually find i pay less than i thought, some items on buy one get one free only wanted one but got two , blanched and froze extra carrots last week. In shop last week paid more than internet but difference refunded without fuss.
    One tip
    missing items on delivery phone them they will refund send voucher(more than items) or send driver specially with the missing item
  • Patr100
    Patr100 Posts: 2,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    What policy? My experience is if you spot an error or overharge at the til you have to spend more time and go to the "customer services" counter to get your money back only - with no extra.
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    Patr100 wrote: »
    What policy? My experience is if you spot an error or overharge at the til you have to spend more time and go to the "customer services" counter to get your money back only - with no extra.
    see post #4 for some examples I have given
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • studiodaz
    studiodaz Posts: 18 Forumite
    Things must have changed as Tesco and Asda only refunded the difference everytime I have been over charged.
  • yummymummy222
    yummymummy222 Posts: 359 Forumite
    Tesco's policy to is still the same. I was overcharged there yesterday and got double the difference back, I was amazed they did this as didn't know this was their policy.
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    Just to comfirm I got Double the difference in Tesco today....still waiting to hear from sainsburys customer services as to their policy at the moment. Will let you know what they say!
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • Patr100
    Patr100 Posts: 2,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Morty_007 wrote: »
    see post #4 for some examples I have given


    What part of my post didn't you understand? I repeat my experience is that there is no extra ie no policy of refunding "double the difference".
This discussion has been closed.
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