Ebay Helpline - BOGUS?

pinkdot29

Hi

Ihave had a couple of problems with my ebay aco!!!! and now it is suspended - I have found a website on google search
http://www.auctionhelpline.co.uk/?gclid=CKD78_m8mZICFSYRGgod_hCUeQ
They want me to call a preium rate number 0906 665 8031 and they say they will help me sort out my problems...
Is this just a con - big alarm bells have rung!
I have not phoned the number yet

frivolous_fay

Don't pay anyone to sort out your ebay problems, never mind a premium rate number.

You get advice here free if you give us clues about the problem

soolin

It is a bit of a con all you'll get is someone sitting at a PC with the ebay terms and conditions inf ront of them..you can read those yourself.

if you post here exactly what reason ebay have given for suspending you we can advise you further..and we are free!

soolin

Fay, we will have to stop posting the same things..maybe we could work out a shift system :rotfl:

pinkdot29

Thanks but I feel awful - I know I am going to get a lot of stick here.

What happened is - and this is the truth - I put something up for sale on ebay - I wanted to put a reserve on it but £50 was too much - so I advertised it and put the 1st bid in myself with another account - I did not make another bid after that, but I now understand that this is considered as shill bidding. I honestly was not trying to push up the price but just set a minumum reserve on it that was lower than £50.

Now I'm in a right pickle as my b-friend of same address tried to open an account (as we buy alot from ebay) and now we are all banned for 12mths.

Ebay keep sending me the rubbish self formated emails.

Any help would be appreciated. ;-)

Anybody who think it serves me right - is probably right but spare me from bad comments please!

StaffsSW

That's a bit harsh for a first offence - normally the listings get pulled, and at most a 7 day suspension is imposed. Have you had any other problems with ebay up until this point?

The only way you can get back on ebay is with a completely new identity - name, address, bank account, credit card, Internet Service Provider, IP address, and even details such as secret questions and passwords will be cross checked with other accounts. eBay make it very difficult, and for good reason, there are a lot more crooked people out there than naive shillers.

pinkdot29

No Problems with ebay before - been with them for about 5 years! One account was a shop for my business - never had -ve feedback
I'm so p'ed off.
Dont know how I am going to get new all the things you mentioned above?
Do you think I will get anywhere with trying to appeal?
Thanks

StaffsSW

pinkdot29 wrote: »

No Problems with ebay before - been with them for about 5 years! One account was a shop for my business - never had -ve feedback
I'm so p'ed off.
Dont know how I am going to get new all the things you mentioned above?
Do you think I will get anywhere with trying to appeal?
Thanks

Check your private messages But if you want to go down that route, you will need to keep your wits about you, and be whiter than the driven snow so as not to raise any suspicion.

frivolous_fay

pinkdot29 wrote: »

Dont know how I am going to get new all the things you mentioned above?

I think (hope!) steve was implying... don't even try it. You've got two accounts NARU for trading while suspended... you really don't want to make things worse.

pinkdot29 wrote: »

Do you think I will get anywhere with trying to appeal?

Are you permanently banned, or temporarily suspended?

frivolous_fay

Ah, silly me :rolleyes:

StaffsSW

Sorry - was a bit over excited with the submit button first time round!