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extended warranty wrote off for write off!

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hope someone can help.
we have a large fridge freezer with extended warranty through comet but i have still 2 1/2 years left on the warranty and they have wrote off the fridge!!
and they have informed me that the policy will no longer be valid!
poppy
«1

Comments

  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Not sure what you are asking. Have they paid you for the fridge? Have they replaced it?
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    I assume you are saying the fridge has broken down and can't be repaired?
    Did the warranty you had paid for cover this breakdown?
    "You were only supposed to blow the bl**dy doors off!!"
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are they paying the claim?
  • the fridge freezer has been wrote off (uneconomical repair), they are letting us choose another one to same value as original.
    and when we choose the new one the original extended warranty will be cancelled they have told me this ( there is 2 1/2 years left to run),
    so the all will be left would be the normal 12 months guarantee on the new f/freezer.
    hope this makes sense. many thanks
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    That's correct - you were insured against an event, which then occured.
    They paid out, so that is the end of the contract.
  • G-G_4
    G-G_4 Posts: 3,090 Forumite
    That's correct - you were insured against an event, which then occured.
    They paid out, so that is the end of the contract.

    Agreed.:confused:
    :D BSC Member 155 :cool:
  • That's correct - you were insured against an event, which then occured.
    They paid out, so that is the end of the contract.

    but there were nothing metioned to us when we bought the insurance & no paper work did describe this happening though i did tell the c/service dept on the insurance they said i should have recived some paper work telling us this.. :rolleyes:
  • may just have to accept this is how it is but things arn't always as straight as you think sometimes.
    many thanks to all the advice these good people have given me.
  • Blacksheep1979
    Blacksheep1979 Posts: 4,224 Forumite
    1,000 Posts Combo Breaker
    don't bother with extended waranties - you're covered under the sale of goods act
  • 1jim
    1jim Posts: 2,683 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Is that right though because if it was repaired the item would still have been covered, my old flat mate had a tv set that kept breaking down, currys fixed it in the region of 10+ times under the same warranty and then replaced it and continued to cover the replacment until the warranty expired, mind you this would have been over 10yrs ago so maybe things have changed?
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