We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Who do 3 use to credit check you?

Options
Bosie
Bosie Posts: 1,218 Forumite
Part of the Furniture Combo Breaker
My hubby applied for a phone with 3 and he
was turned down! He has checked his files and there is no search with Experian or Equifax:confused: So is there another one they use?

Can anyone who works in mobiles have any information on this.

Bo

Comments

  • Sid_Harper
    Sid_Harper Posts: 1,891 Forumite
    Ask 3 themselves - they should tell you.
    The thanks button is here to the right. If you find a post saves you money, gives you useful information, or you agree with it, take a second to thank the poster! :)
    >>>
  • It might not just be his credit rating; it could be something else (i.e. insufficient salary, 3's previous experience with him) . I imagine they take all the info you give them into account when they decide whether to give you the phone?
  • There is CallCredit too, but when i got my file there was nothing on there that the others didn't have. Other factors effecting whether you get credit or not can be if you've moved home recently or you're not on the electoral roll, or too many credit applications in a short time (happens if you move house).
    If this has been of any use please click on THANKS, it makes me look good.
  • Jon_01
    Jon_01 Posts: 5,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Most networks (but not all) use Experian. Did he apply through a 3 store or through another chain ? some do their own checks rater than letting the networks do it.
  • Bosie
    Bosie Posts: 1,218 Forumite
    Part of the Furniture Combo Breaker
    Hi again
    He applied direct online as there was a good offer on at the time, what was strange, he got an email saying 'Welcome to 3'. He then checked his email the next day and said he couldn't have the contract!
    He had no other searches on his files and was on electoral roll, he has never had 3 before. Might be a blessing as my friend who is now with them, say's she dreads having a problem as it has been a pain explaining to their customer services:confused:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.