FujiFilm 100 DVD+R & 100 DVD-R - £4.99 @ WHSmith Online [CLOSED]

rchddap1

I know for a fact that WHSmith Online do not hold much stock. There is no chance that they would physically have 5000 packs of 25 DVDs in their warehouse. I use to work for them. Their online part of their business is seperate from the stores...seperate building, seperate management etc... They work on a Just in time basis. That is, they hold in stock what is either already sold, or what they think they can sell. Everything else they buy in from their suppliers (which includes from the WHSmith Warehouse).

Johntea

Date : 09/08/2005 16:55:43

Dear xxxxxxxxxx,

Product Code: xxxxxxxxxx
Title: Fuji DVD+R 50Pk Spindle
--
Order Ref: xxxxxxxxxx
Order Date: 09-08-2005
Invoice No: xxxxxxxxx
Total Carged: xxxxxxxx


Earlier today we received the above item(s) ( Fuji DVD+R 50Pk Spindle, )
from your order ref xxxxxxxxxx. Our automated stock control system listed available stock and raised an invoice (No xxxxxxxxxx) and charged xxxxxxxxxx GBP to your credit card account. Unfortunately when our fulfilment department went to pack the product the item(s) was out of stock or damaged.
We have credited your account and have also reordered another copy from another supplier and will despatch it as soon as it is received in our warehouse.

Sorry again for the delay and any inconvenince caused.

If you need any further help or information please email our support team at
support@whsmithonline.co.uk

Regards

Customer Service Team
support@whsmithonline.co.uk
==========================================================
WHSmith Direct
Bringing home the best of the Net
==========================================================
WHSmith Direct, Greenbridge Road,
Swindon, Wiltshire, SN3 3LD, United Kingdom

For order queries, email customer servicies:
support@whsmithonline.co.uk
==========================================================

Harry_Azol

I kept trying to check out but was getting errors, after it finally let me checkout, I immediately went back to the product page and it said sold out.. I have a feeling that a glitch in the system let me order even though it was sold out (since it was already in my cart)..

Let see what happens.. current order status is 'payment checking'

thanks to the OP, wish I saw this a couple of hours earlier!

iecuk

My friend's order has gone to invoiced, but my order is still sitting as 'payment checking'. I know for a fact that my CC company has authorised the payment, so I'm not getting my hopes up on this one.

Still - great bargain!

iecuk

smashed

Can somebody please confirm how I know when the stock will be available to collect from my local WHSmith ?
I cant find any information informing me when I will be able to collect?
Cheers
Rob

iecuk

Update: My friend has received a "confirmation of despatch" email for his DVDR order (for collection from his local store) and my order has progressed to "At Warehouse", though as far as I know, the money still hasn't actually left my card.

So it looks like some peeps will be getting their orders

Cheers,

iecuk

divadee

smashed wrote:

Can somebody please confirm how I know when the stock will be available to collect from my local WHSmith ?
I cant find any information informing me when I will be able to collect?
Cheers
Rob

I have just had my dispatched email and it says within 5 working days of today. So that should be tuesday/wednewday next week i would think. Hope That Helps

smashed

Thanks... I just had the same email today.
5working days... how slow can a lorry go ?

divadee

I have just had a phone call from my local branch saying that my order arrived this morning but that the warehouse had sent the wrong ones. :mad: They had sent - instead of +. Apparently they have re-ordered and are gonna send them out asap, which might be hard for them as they are out of stock. I am waiting for a phone call back now from customer services.

Was impressed that they got to store so quick though albeit the wrong ones!!

rchddap1

Oh how frustrating. I hope they don't get mine wrong. Mind you don't think OH will care which sort he gets...as long as he gets them.