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problem with AOL broadband

Hi Im an AOL costmer for 3 years last monday i tried to go on line with no succsess, i contact AOL and thye told memy account has been cenceld, i askd why the answer was thye dont now, they apoligist and told me they going to re conect me but this is going to take 5 days till the line is clear than another 10 days, so its 15 days witout the internet.

does any 1 now what is my right ? can i claim compencsation? im using the pc for work .

Thank

Comments

  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    I would definitely put in a letter of complaint to them including details of how much money you have lost due to being unable to work and the fact it was their fault. Send it recorded delivery to make sure they get it.
    Torgwen.......... :) ...........
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