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Are 3 Mellowing to Customers Of Retailers Going Broke ??
Posted this originally on the simply3g thread.....hope it helps someone
"Well, had a nice friendly call back from 3 earlier, in response to my enquiry about loss of cashback from s3g.
I have 2 ctts via s3g, one £20 talker(500+100), 18 mths with £280 cb., the other £15 a month mix'n'match 300, 18 mths with £90 cb.
Got offers on both. First one, £150 credit on bill with 6 mth extension to ctt, so clawback of £30 back over life of extended ctt. Second one, £90 credit on bill with 6 mth extension. No clawback on second one, but breaking even for extra 6 month's less hassle.
I took these as they will extend the trouble-free period. I believe, as they were both "goodwill" gestures, that they are without predjudice to any claim as a creditor of s3g in case there is any payout from the liquidators. This is not likely, I don't think, but worth filling in the forms.
For the record, I was pleasant when I called 3, and they were very understanding. Maybe they are beginning to mellow a bit for customers caught out by retailers going under......"
"Well, had a nice friendly call back from 3 earlier, in response to my enquiry about loss of cashback from s3g.
I have 2 ctts via s3g, one £20 talker(500+100), 18 mths with £280 cb., the other £15 a month mix'n'match 300, 18 mths with £90 cb.
Got offers on both. First one, £150 credit on bill with 6 mth extension to ctt, so clawback of £30 back over life of extended ctt. Second one, £90 credit on bill with 6 mth extension. No clawback on second one, but breaking even for extra 6 month's less hassle.
I took these as they will extend the trouble-free period. I believe, as they were both "goodwill" gestures, that they are without predjudice to any claim as a creditor of s3g in case there is any payout from the liquidators. This is not likely, I don't think, but worth filling in the forms.
For the record, I was pleasant when I called 3, and they were very understanding. Maybe they are beginning to mellow a bit for customers caught out by retailers going under......"
......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
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