We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
What would you do...
dinkydudette
Posts: 19 Forumite
in Mobiles
I recently upgraded my mobile phone and subsequently the tarriff was supposed to go up from £15 to £35 per month.
Now something's gone wrong and I think they have gremlins as I have just looked at my account and i'm still on the old tarriff, I spoke to the customer services and they said there's no record of me upgrading my phone. She said that I would have to go into the store to prove that I upgraded...
What would you do......
Now something's gone wrong and I think they have gremlins as I have just looked at my account and i'm still on the old tarriff, I spoke to the customer services and they said there's no record of me upgrading my phone. She said that I would have to go into the store to prove that I upgraded...
What would you do......
0
Comments
-
get another upgrade! if they are incompetent enough to not put it through but give you a new phone, then you must be free to upgrade again!
unless they've just renewed you but you're still on your old tariff - in which case, I'm sure they won't have any issue with you asking to move to a more expensive tariff.The thanks button is here to the right. If you find a post saves you money, gives you useful information, or you agree with it, take a second to thank the poster!
>>>0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards