Keeping track of included calls/texts

eamonn321

How do you keep track of the number of texts and calls so that you can stay within your monthly allowance? Thinking of signing up for O2 Online 200 tariff for my son but need to know that he will be aware of his phone use before running up a bill!

alison74

You can set the counters on the duration of costs and then just reset it every month (depending on when you take out your contract)


A lot of phones hold a lot of txt messages in their memory, so you could do the same with the outbox in the messages.

Hope this helps

seaniboy

you can check online but its not always up to date usually 24-36 hours behind, a quick call to customer services gives an update thats 100% accurate though

MrGreen

When you phone customer services the info is 100% accurate but it still suffers from the time lag, and I don't know about everyone else, but when I phone customer services on 202 from my from phone it comes out of my inclusive minutes.

seaniboy

yeah the buggers at o2 online gave me a shortcode think it was 1150 charged at 20p a minute it was, so i kept calling on the national rate number from the landline