Can't access a web page ????

Chippy_Minton

rabialiones wrote:

also, sometimes i get the information bar alert underneath the info bar saying 'info bar alert, a pop-up blocked or file download that might not be safe'.
thanks chippy minto for your help!!!!!!

What happens if you click the info bar? Does it give you the option of allowing pop-ups from that site? Alternatively try turning off IE's pop-up blocker altogether: in IE, Tools - Pop-up Blocker - Turn off pop-up blocker.

Also try troubleshooting steps at http://support.microsoft.com/default.aspx?scid=kb;en-us;870700

rabialiones

have tried pop-up blocker, however now i just get a blank white screen,
have looked at troubleshooting steps, but looks very complicated and i dont want to make the problem worse, so i think i will phone them tomorrow.
btw i have gone to add/delete programs options and noticed that i have windows xp service pack2, on the menu, however there is no size mg etc. next to it as there are against some of the other programs?
is this normal or may i have deleted it without realising.

Chippy_Minton

rabialiones wrote:

have looked at troubleshooting steps, but looks very complicated and i dont want to make the problem worse, so i think i will phone them tomorrow.

Before you do, try the simplest of those troubleshooting steps: Delete the contents of the Temporary Internet Files folder.

rabialiones wrote:

btw i have gone to add/delete programs options and noticed that i have windows xp service pack2, on the menu, however there is no size mg etc. next to it as there are against some of the other programs?
is this normal or may i have deleted it without realising.

That's normal.

streetscholar

it loads fine here in canada

irnbru_2

Toxteth_OGrady wrote:

Instead of using the M$ Java Virtual Machine embedded in IE, go here and download/install Sun Java. It works better. You can then set is a default in 'Set Program Access and Defaults.'

How does this help with a JavaScript problem?

irnbru_2

alison74 wrote:

had a look at all the help pages that mention script blocking / java etc, but seem to have done everything i can do.

I appreciate all your help, cheers

Starting from first principles .....

1. Is there one other site that gives you a problem?

2. I would disbale NAV in order to eliminate it as source of the problem.

Can you get the ESPC site to work with NAV off?

If not, either another security product is installed, some sort of IE security is set high or something may have been corrupted in the installation - its a new computer?

With NAV off I'd try Firefox or Opera and see if they work to determine if IE is the problem.