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Question re: diverting from land to mobile
I was hoping someone could help with this question :
I run small business with 3 different brands of product all with their own landline phone numbers. When I leave the office need to divert all the lines to my mobile. However it would be really helpful if I could tell which of the 3 businesses the diverted call has come from. At the moment the divert arrow comes up and the customers number who is calling shows on the screen.
I am trying to avoid having to have 3 mobiles just to know which business name to answer in. Even if I could get different ring tones that would help, but it needs to be triggered by the office number it is being diverted from.
If anyone has a clue about this sort of thing I would be most grateful.
RL
I run small business with 3 different brands of product all with their own landline phone numbers. When I leave the office need to divert all the lines to my mobile. However it would be really helpful if I could tell which of the 3 businesses the diverted call has come from. At the moment the divert arrow comes up and the customers number who is calling shows on the screen.
I am trying to avoid having to have 3 mobiles just to know which business name to answer in. Even if I could get different ring tones that would help, but it needs to be triggered by the office number it is being diverted from.
If anyone has a clue about this sort of thing I would be most grateful.
RL
0
Comments
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Hi RL, I used to be in a similar situation and found https://www.flextel.co.uk to be the absolute best for this sort of thing.
You can have 3 numbers from them which all land at a number you request (your mobile), then divert each of your office phones to one of the flextel numbers, which will land it at your mobile, the clever bit is that you can set up flextel to display the number the person has called instead of the number they are phoning from, so save the 3 flextel numbers as sales/queries/customer service or whatever, and that is what will display when they call, the downside of this is that you can't see their number.
I don't use it very much any more, but it was very good and has got even more features recently.There is nothing either good or bad but thinking makes it so.0
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