disposal of white goods

hollydays

Retailers have to dispose of our white goods free of charge if you ask???????????????????????
Dont you mean they have to provide information?

Smithills

Hi Hollydays
It's quite clear- they have to offer customers free takeback. But look closely at what they are charging you for- collection perhaps? The big electrical stores are pretending to be green by offering you FREE recycling. But they all have to do it- it's just that some are savvy enough to shout about it as if they invented it!!

Check with your local authority if they'll collect- many offer this service for free.

Cheers!

Pennylane

Hollydays is correct - the INFO supplied is free!

IF customers ask they have to be told what their options are - depending on where they live "your local council will collect it free of charge" or "your local council will collect it but you will have to pay them £xxx" or "you can take it to your local recycling centre free of charge" or "we can dispose of it for you and our charge for removal is £xxx".

Whits

I work in this field and sometimes we don't have room on the van to take things away immediately so we tell the customer to leave it outside and we'll come back for it.

Most of the time they've gone when we come back.

And we charge £7.50 per item.

Pennylane

:d :d

high-rise_andrew

I know John Lewis have a £9 charge for disposal of old appliance in the Glasgow Area plus they do not have a delivery charge & offer 2yr warranty on white goods, so pays to sit down with a pen&paper( how terribly last century PMSL) & check what you are getting for the total charge. Tc HTH:)

t_r

My understanding is that they have to offer a free service

Choice of take-back systems
You must set up a system that your household customers can use to dispose of WEEE free of charge. You must clearly explain this system to your customers.
There are two types of take-back system, and you must provide at least one of them. They are:

• distributor take-back scheme
• in-store take-back scheme.

You must keep evidence that you provide one of these schemes for four years.
You may wish to offer a ‘collection on delivery’ scheme as a service to your customers. Old bulky goods can be collected when new replacement goods are delivered. However, you cannot offer this service to your customers as a replacement for your in-store take back obligations.

In-store take-back scheme
In store take-back only applies to household WEEE.
In this scheme you accept a waste item from customers in-store when selling them an equivalent new item. Items may be different products, but must perform the same function. Customers should be allowed at least one month after sale to return their old item.
If you choose to offer this system to your customers you must:

• accept all types of EEE that you sell
• record the number and category of items you receive, and keep these records for four years
• check with your environmental regulator if you require a waste management licence or a registered exemption for storing the WEEE.

You must only use waste carriers that are registered with your environmental regulator. See the NetRegs guidance on waste carriers, brokers and dealers for more information.

Pennylane

t r - yes, a free advice service!

See my post on 4th March.