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Is this phone locked?

Daughter has got a Nokia 8210 which was given to her by a family friend, she bought a sim card fo it and it has been working fine for about 18 months.now all of a sudden she can't ring anyone it just hangs, and no one can ring her as it says the number has not been recognised or that the number is not available:(

Any ideas please.

Comments

  • blinky
    blinky Posts: 1,684 Forumite
    Part of the Furniture Combo Breaker
    Doesn't sound like it's locked. Who is the Sim with?
    Hug provider for depression thread :grouphug:
    "I'm not crazy, I'm just a little unwell.." - Unwell by Matchbox Twenty
  • It's a vodafone sim,
    I've just been reading the threads about locked phones and realise it probably isn't that now, am coming round to thinking it's probably just broke :(
  • blinky
    blinky Posts: 1,684 Forumite
    Part of the Furniture Combo Breaker
    The fact that it's saying the number is not available or not recognised makes me wonder if Vodafone have closed / disabled / blocked the account.
    Hug provider for depression thread :grouphug:
    "I'm not crazy, I'm just a little unwell.." - Unwell by Matchbox Twenty
  • Oh dear, don't like the idea of that, is there any particular reason they might do that?
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you need to speak to voda customer service...it may be a problem at their end..definitely does not sound like a phone lock or phone problem...though to double check could she try the sim card in a freinds phone to see if the same happens ?
    Ex forum ambassador

    Long term forum member
  • Just tried her sim card in my phone and it is working fine, must be the phone after all then, never mind, soon be christmas.
  • drahcir_2
    drahcir_2 Posts: 4,127 Forumite
    1,000 Posts Combo Breaker
    try your sim in her phone
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