We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Bt upgraded to opt2 - no security/identity asked
Options
elektra
Posts: 1,361 Forumite
in Phones & TV
i have just upgraded my parents account to the option2/12 month contract plan.
I was surprised I was able to do this online without being logged into account. I just add to phone number and postcode. I know they send a confirmation and 7 days cancel option to address but it means I could have upgraded anyones account if I know no and postcode.
They sent a confirmation email but it was empty - - nothing at all in it, not even account no/phone number. Not showing new call plan online either. Will give it a couple of days and then give them a ring if not showing.
Have not decided yet what route to take for myself. Don't make many calls.
Either - Bt opt2/ 12 month, Primus/18185 or see what AOL will give me as I have broadband with them but never took up the Calls thing they kept offering (but not sure they are now, maybe because I am out of contracted period now).
I was surprised I was able to do this online without being logged into account. I just add to phone number and postcode. I know they send a confirmation and 7 days cancel option to address but it means I could have upgraded anyones account if I know no and postcode.
They sent a confirmation email but it was empty - - nothing at all in it, not even account no/phone number. Not showing new call plan online either. Will give it a couple of days and then give them a ring if not showing.
Have not decided yet what route to take for myself. Don't make many calls.
Either - Bt opt2/ 12 month, Primus/18185 or see what AOL will give me as I have broadband with them but never took up the Calls thing they kept offering (but not sure they are now, maybe because I am out of contracted period now).
0
Comments
-
BT will send a letter to comfirm details off any changes0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.7K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards