Vodafone contracts

Turning_into_scrooge

This is probably a really stupid question but can Vodafone contracts be cancelled by e mail as well as by letter?

Many thanks :beer:

Murtle

Nope, they should be cancelled in the good old fashioned way of letter!!!!

gk172

Yes a recorded letter too so they cant deny revieving it:p

lemon-man

Definitely agree about sending a recorded letter too so they cant deny revieving it.

Spoke to a chap a few days ago in disconnections dpt have to give 30 day notice by letter.

Requesting cancellation via fax, email or by phone not accepted.

Lauting

I managed to cancel my contract via e-mail with vodaphone, just had to give some details with the e-mail to prove its actually you like you d.o.b, total of last bill. Hope this helps.

andy88_2

the three contracts I've cancelled (not Vodafone though) have been done on the phone without any problems at all

Turning_into_scrooge

Thanks so much for all the replies :A . I drafted a letter ready to post through MS Word and then decided to try and see if they would accept it via email which they did. So as from 29 August my contract phone is at an end, I have been using O2 pay as you go sim card for £10 a month with 300 free text messages. So thats another bit for the savings po :T t