T-mobile - what do you think?

ajstanley

I have received a rather nice offer from T-mobile, but wonder is there are any t-mobile customer out there, who can advise me on what there service is like? Covering, customer service etc. Any help would be appreciated. Cheers

Sid_Harper

I've been with them for years. On the whole things are fine - it's only if there's something seriously wrong that they can mess you about, but if they give you the offer they are offering you (if you see what I mean), then you should be fine.

coolio_2

I've always been happy with them. can I ask what the very good offer is?

lawbunny

Hey, I work for T-Mobile so I'm not gonna give you an opinion on customer service etc because that would be biased!

But if you post the offer here I can tell you if there's any catches etc.

reehsetin

coverage will depend on where you live check with people who live near you what their reception is like plus they should have an online coverage check,
customer service - i personally found the majority were nice, but on the one or two times i had problems they had no idea how to sort it out, mainly billing issues when i was charged incorrectly,
weekly update texts they send are very handy
upgrades - nightmare

newcastlebelle

was with Tmobile for 7 years, had occasional minor probs that were sorted quickly.......was stupid enough to fall for 'a good offer' from O2- BIG MISTAKE! got to wait another 6 months before I can finish my contract and go back to Tmobile.
my son has a Flex £ 30 a month contract and this works out about £40 a month cheaper than the previous contract he was on[ £180 worth of calls/texts, plus 10,000 off peak mins a month free...even he cant talk that much!]
never had any probs with reception with T, can always phone up and hear an automated advise of your allowance and CS are mostly good too.