Post Office Refund

TKPeters

ManBearPig wrote: »

Every time I've made a claim with Royal mail they never give me back the price of the item is always been several pounds shorter

They'll only give you back the item cost (to you), not the price it sold for

soolin

I don't really lose a lot anymore but my last couple of claims have given me back the ebay price my item sold for plus th epostage actually paid. On one occasion I got all that PLUS a book of 1st class stamps.

maybe they like me..or maybe it is to make up for them refusing to pay out for a couple of recorded delivery items a few years back.

dotchas

TKPeters wrote: »

They'll only give you back the item cost (to you), not the price it sold for

Thats good then for me!:rotfl:

I sold an item twice by mistake,when having a clear out,as the buyer had bought other things I did not want to disappoint them so went out and bought a replacment at more than she paid:o .

The whole parcel went missing so RM should pay me full price for that item!

dollywops

TKPeters wrote: »

They'll only give you back the item cost (to you), not the price it sold for

The value of the item, for the purposes of a claim against Royal Mail, is what the buyer paid for it, because that is its value. When anti-racism bands were popular, I sold some on ebay, and at the beginning they were going for silly money. One went missing, so I duly claimed from RM. When they wrote back to say all they would reimburse was the cost to me, ie £1.99, I took the matter to Postwatch, who took up my case. I said at the time, that if I had bought a pair of boots for £100 and only sold them for £25, because I had a purchase receipt for £100, would RM pay out £100? RM backed down and reimbursed the ebay sale price. Just because RM might know what the original purchase price was before it was sold on is irrelevant.