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Refused to lower the limit
A friend of mine is on contract with Three.
The contract is 18 month, and am just into the 4th month of it.
The problem is that she often goes over her limit of £160, yet Three have said she can only have it lowered to £100 minimum.
She wants to get the limit lowered further, so she don't spend so much on her bills.
Her motto is is it's not available to spend, then she can't spend it.
I'm not sure what the policy is on mobile contract's having their spending limit reduced, but I do know that when I first took mine out, my limit was £60 (thankfully I have never got over the £10 mark). Any advice would be much appreciated on this matter.
TIA
The contract is 18 month, and am just into the 4th month of it.
The problem is that she often goes over her limit of £160, yet Three have said she can only have it lowered to £100 minimum.
She wants to get the limit lowered further, so she don't spend so much on her bills.
Her motto is is it's not available to spend, then she can't spend it.
I'm not sure what the policy is on mobile contract's having their spending limit reduced, but I do know that when I first took mine out, my limit was £60 (thankfully I have never got over the £10 mark). Any advice would be much appreciated on this matter.
TIA
Raising awareness for Pancreatic Cancer UK and Macmillan... doing a sponsored 10k skydive for both charities.
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https://www.justgiving.com/sheenarobinson (PCUK)
https://www.justgiving.com/sheenarobinson2 (Macmillan)
Please give a little, it means a lot
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Comments
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The problem is the limit is there to protect the network rather than the customer, and it's not in their interests to lower the limit to £60 a month if they know they can get £100 out of her! As a different tactic, has she looked in to changing her tariff? If she could maybe spend an extra £20 or so a month on line rental but then gets more "free" mins/txts then that might cut the bills, and networks are usually happy to increase the tariff early in the contract.0
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