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hotel renovations - shouldn't they tell us?
jamescredmond
Posts: 1,061 Forumite
have just returned from a 2 night break. location was good,weather not bad, hotel good.... except for...renovation work.
scaffolding, noise, dust, side entrances locked out of use, etc.
I didn't let any of this get in the way of the break but it was a tad annoying nonetheless.
more annoying was the fact that neither hotel/agent made it clear to me at time of booking that this work was ongoing from months ago!!!
I guess I'm a bit unlucky when it comes to this sort of thing. 18 months ago I had a similar problem in paris (interior reno's), brussels restaurant/bar closed (same reason) and new york (lifts closed, foyer resurfacing).
and not once was I advised of work taking place (I assume 'scheduled').
I haven't got too beat up over any of this because I'm never in a hotel long enough to be bothered.
but doesn't the onus fall apon owner/agent to inform us at time of booking?
could they legitimately be accused of mis-selling?
some people could take serious exception to their peaceful weekend break being disrupted like this, especially older folk.
has anyone else experienced a building site masquerading as a hotel or am I just unlucky???
scaffolding, noise, dust, side entrances locked out of use, etc.
I didn't let any of this get in the way of the break but it was a tad annoying nonetheless.
more annoying was the fact that neither hotel/agent made it clear to me at time of booking that this work was ongoing from months ago!!!
I guess I'm a bit unlucky when it comes to this sort of thing. 18 months ago I had a similar problem in paris (interior reno's), brussels restaurant/bar closed (same reason) and new york (lifts closed, foyer resurfacing).
and not once was I advised of work taking place (I assume 'scheduled').
I haven't got too beat up over any of this because I'm never in a hotel long enough to be bothered.
but doesn't the onus fall apon owner/agent to inform us at time of booking?
could they legitimately be accused of mis-selling?
some people could take serious exception to their peaceful weekend break being disrupted like this, especially older folk.
has anyone else experienced a building site masquerading as a hotel or am I just unlucky???
miladdo
0
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