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Update My Orchid Settings

Hi there, I have been a bit remiss with keeping my Orchid settings up to date over the last year ( or two), partly because I can never access the CWclient without major difficulty.

Anyway, I have 1899 for all landline calls 18185 for all mobile and 0845/0870 numbers. I also have 18866 account
My question is should I be changing these settings ( ihave read something about free Bt at weekends) and also the Auto settings ( that I have briefly read about as well) that Orchid do for you - would that be any good for me or would I need to open new accounts?

Thanks for any advice
«1

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    I think you have some catching up to do Gordon.

    Do you have a BT landline?

    If so, which Option are you on?

    Do you have a CPS calls provider too?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Thanks Heinz, I have the basic BT package - so I take it that is option 1?m I'll check

    The accounts I have mentioned are all that I have so I don't believe I have a CPS call provider ( what does that stand for again)??

    I have just read your sticky on the heinz program - does that work for me?

    Thanks again
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    CPS is an acronym for Carrier PreSelect (or Carrier PreSelection) and means THIS.

    As luck would have it, I've just finished writing a 'no CPS' variation of the '6-steps' post which is beneath the HERE link in my signature. I think that'll suit you. It's HERE.

    However, the Heinz program will work for those who have/change to BT Together Option 2 (now known as the Unlimited Evening & Weekend Plan) and that's the one which Orchid use for the semi-automatic update system.

    If you're willing to PM me your e-mail address, it may help if I e-mail you an Excel file showing how that program is implemented on CW Client.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    If you have problems connecting to the CWclient look at my last post in this thread:

    http://forums.moneysavingexpert.com/showpost.html?p=8841641&postcount=238
  • I have managed to get into the BT website and my call package is

    BT Together option1 weekend plan ( get free UK weekend calls from midnight Fri to midnight Sunday)



    Does that make any difference or do I still need option 2?
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    Option 1 is the same as Option 2 now apart from Option 2 gives you free evening calls but also gives you a yearly rolling contract.

    If you do decide to go for option 2 and you use a CPS service make sure you can keep the CPS service provider and you are not tranfered back to BT for calls unless you want BT calls.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    GordonD wrote: »
    I have managed to get into the BT website and my call package is BT Together option1 weekend plan ( get free UK weekend calls from midnight Fri to midnight Sunday)

    Does that make any difference or do I still need option 2?
    You appear to have 2 choices:

    (1). Change to BT's Unlimited Evening & Weekend Plan. If you agree to a 12 month 'rolling contract' that'll be a no-cost upgrade and will gain you free evening UK 01/02/03 calls of up to 60 minutes on top of the free weekend ones you already have. If you're not willing to commit to that rolling contract, it'll cost you £3.45/month (£2.70/month from 1-4-08).

    (2). Leave your BT Option as it is (BT Together Option 1 a.k.a. the Unlimited Weekend Plan) and sign up with Primus for Primus Saver Option 2 / Penny Mobile 2 CPS.

    Either will mean the Heinz Orchid program will work unaltered.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • So to summarise I need to

    Contact BT and change to the option 2 package - this looks as if it costs £3ish on the website but if i phone them and commit to a 12 month contract it shouldn't cost anything.
    Then use heinz' routing and get Orchid company to change my routing table as I still can't connect
    ( the last time this was something to do with norton antivirus which I had do disable - I have tried this briefly but reluctantly - anyway still not connecting)
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    I have a version of Norton firewall and this is one of the settings for the CWclient:

    Allow trusted "82.68.122.157"


    nortonIPsettings.jpg

    The only other one is to allow the CWclient access to the internet.
  • Hi BritBrat,

    Where do I find that settings page?
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