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Cashbacks - Dial a phone

Hi

I have a 12 month contract with dial a phone,
I didn't receive the welcome pack,
and can't get a straight answer out of them,
but from gathering info on this website...

1. Are the cash back intervals at
6 months, 9 months and 12 months?

2. Do we just post our original statements registered mail,
to the cashback address on their websites?

Thanks
This discussion has been closed.
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