from orange to O2

hasani007

newbie here, i just recieved my PAC number from Orange (bad reception) and i want to get the Nokia N82 which only O2 are offering, would i get a better deal getting a sim only deal from o2 and then try to get a retention deal after 30 days, or just open a new contract and forget the hassle. thanks in advance

reddwarf2002

You may be wasting your time.

I had a lot of hassle trying to upgrade from sim only, this was after I had tranferred from O2 High Street tariff to Online. Eventually they were able to see the previous account details (I had been with O2 for 4 years) and were willing to offer retention deal. They said they need a minimum of 1 years history with O2 in order to give any sort of discount.