laptop Won't 'Start Up'

albertross_2

did you try taking the battery out and booting without it in?

fusty

albertross wrote: »

did you try taking the battery out?

no battery fitted (she never uses it) only uses plugged into mains

albertross_2

so she has removed the battery, leaving a big hole?

fusty

albertross wrote: »

so she has removed the battery, leaving a big hole?

yes, thats a 21year old who knows best for you!!

albertross_2

Assuming it doesn't work with the battery in....

write to the shop

http://www.bournemouth.gov.uk/business/Consumer_Information/Sale_of_Goods.asp

http://www.google.co.uk/search?hl=en&q=sale+of+goods+act+6+years&btnG=Google+Search&meta=

tomsolomon

If a computer gives a black screen on power up, it is most definately a hardware failure. This could be anything from PSU, CPU, MOBO or memory.

That said, even if your Power Supply Unit or MOther BOard has failed, you could still get lights on the front of your machine.

However, its very difficult to determine a fault of this kind unless the machine is on the desk infront of you.

If you dont get any joy with Alberts advice (SSGA) then take the machine to a reputable engineer, (preferably not PC World).

They will be able to swap out parts to determine what has actually failed and perhapse give you a price on repairing the unit.


A+ Repair Techinician in 7 weeks (hopefully):D

totalsolutions

Hi fusty

The hard drive costs about £35. They do click on failure but all is not lost. A utility called spinrite can fix the drive structure. You will need to remove the drive and install to test on a PC using an adaptor cable (~£5).

The drive then can be heard to "spinup" and the contents read. Can you "borrow" a drive for the laptop?
As already stated some lights must come on, fans run etc, however have you swopped out the power supply? Any drinks spilled onto the machine?