K850i - Problems need advice / Ebay

student87

Hi

I bought a k850i about a week ago from Ebay. The phone switched off today, and will not turn back on. Can I send it to the SE warrent centre without a receipt? I know that there is a 2 years warrenty on the SE phones, but bit wary as to whether I can send the phone in without the receipt. I'm guessing the phone is still under warrenty, as it has only been out on the market a few months. Also hoping that the IMEI will help too.

Thanks in advance.

mcmanlyn

I'd get back in touch with the seller, they may have a returns policy or be able to give you the proof of purchase so you can take it to be repaired at a carphone warehouse store (who can do warranty repairs).

student87

the seller has refused to give me the proof of purchase, saying he has lost it. What is best fpr me to do? If i make a paypal dispute claim, is it likely the buyer or seller would win? It's really annoying me now.

Sid_Harper

did he claim it was under warranty? then you might win the claim. in any case, nothing to lose in raising the dispute with them - you might be lucky... Paypal disputes are v. hit and miss anyway - I lost one whiich I thought was an open/shut case.