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Orange contract

I am currently with Orange on a 500 x net mins contract for £25 per month. My average bill is abot £80 per month (Wife goes mad every month).

I contact orange and they've offered me 500 x net mins plus 500 texts for £25 per month plus a new Nokia phone free of charge. New 12 month contract.

This appears a great offer as I do talk and text to much, do you think I could have hallged to get better or should I be happy with there offer ?

Cheers in advance.
nothing.

Comments

  • skimshandy
    skimshandy Posts: 28 Forumite
    I do think in all honesty that is an excellent offer and I would take it! I pay £25 to Orange for 120mins/250 texts and they wouldn't even give me the phone I wanted for free! I've wised up now though!
  • fayraz
    fayraz Posts: 625 Forumite
    Part of the Furniture Combo Breaker
    Excellent offer!
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Very Poor Offer!!!

    I'm an O2 customer and spoke to O2 about getting more mins or I would leave the network and they offered me 500 Anytime X Network mins, 500 Texts, £15.00 per month and a £110.00 credit applied to my account
  • with respect I would not be able to get this offer with o2 as I have no loyalty points with them.

    Has anyone got anything better from Orange ?

    500 x net mins plus 500 text for £25 ?

    cheers
    nothing.
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    with respect I would not be able to get this offer with o2 as I have no loyalty points with them.

    Has anyone got anything better from Orange ?

    500 x net mins plus 500 text for £25 ?

    cheers

    Orange are pants at giving exisiting customer new deals!!

    Ditch them and go to O2 for better deals!

    O2 have online tariffs with Free Texts and Free Mins http://www.o2.co.uk
  • blinky
    blinky Posts: 1,684 Forumite
    Part of the Furniture Combo Breaker
    Always best to threaten to leave, particularly if you've can quote a better tarrif from another provider. It is not unknown for providers to match to prevent someone leaving.
    Hug provider for depression thread :grouphug:
    "I'm not crazy, I'm just a little unwell.." - Unwell by Matchbox Twenty
  • Tom_Saunders
    Tom_Saunders Posts: 436 Forumite
    them I was going to leave, they offered me 500 mins + 500 text for £25 or 750 mins and no text for £35.

    I wanted 750 mins and 500 texts for £35 but they wouldn't do it, anyone got examples where they will ?
    nothing.
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Still say you should ditch them.. Why do you want to pay £35.00 per month for 750 X Network mins and 500 Texts when O2 do exactly same for £17.50 for an existing customer.. It goes to show Orange are poor at creating deals for existing customer.

    I have a suggestion for you! Connect to O2 on a Sim only tariff this has a 30 day contract, after 30 days phone customer services and ask to speak to the retentions team and tell them your leaving to go to 3 as they have offered you a deal of 750 X Network Mins and 500 Texts for £20.00 per month and see what they come up with!!

    I would place money on it that O2 will give you a good deal including a good phone!!!
  • Tom_Saunders
    Tom_Saunders Posts: 436 Forumite
    well it looks like I'm staying with orange. 500 x net mins and 500 text for £25 isn't bad, especially as I get a new Nokia phone as well.

    Cheers for the advice altho not much came from current orange customers which I find quite suprising.
    nothing.
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