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Fantastic offer from Additions Direct!

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  • emmy05
    emmy05 Posts: 2,085 Forumite
    thats not very fair is it? did you cancel then? lol
  • emweaver
    emweaver Posts: 8,419 Forumite
    I just rang and spoke to a specialist adviser and when I explained it she said she would authorise the order
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emmy05
    emmy05 Posts: 2,085 Forumite
    ah thats good then lol, usually a way around these things x
  • emweaver
    emweaver Posts: 8,419 Forumite
    She did say that when you pay by card you get charged the full amount, then the code is refunded to you card after. Just thought Id share this incase other people who paid using card wasn't aware why they had been charged full price.
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • Doc_N
    Doc_N Posts: 8,547 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Take a look at what's going on on at Hot UK Deals though (http://www.hotukdeals.com/forums/showthread.php?t=149265&page=15). They're trying to charge the full undiscounted amount, on the basis that it was an unauthorised code. Ring any bells with anyone?
  • emweaver
    emweaver Posts: 8,419 Forumite
    I got the code refunded back to my bank. Those who ordered the flowers, are you happy with them?

    Mine were awful, tesco do nicer ones for £5. Also came through hme delivery network and were all knocked about and crushed! The water in the bottom had spilled everywhere and gone through the box, ill be surprised if they live until mothers day
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • Doc_N
    Doc_N Posts: 8,547 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You're by no means alone. Nobody seems to have had any decent flowers as yet.
  • emweaver
    emweaver Posts: 8,419 Forumite
    despite paying by card the transaction is showing on my account statment, has this happened to anyone else?

    its really confusing! As its been charged and refuded about 4 times and so has the promotional code
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    im really annoyed and wish i hadn't bothered what a waste of time, money and stress this is!
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    well ive been on the phone for an hour to 2 dumb ***** and some girl has added £19 to my account as apparently ive been refunded £19 which I havent. She cant see the credit is cancel out the charge of £19 for the previous order I cancelled.

    I mean ive done a spreadsheet to show all charges and credits including my payment and it balances itself out so how can she say I have had a refund of £19to much and charge my account!? I paid by card so it shouldn't even affect my account
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
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