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How to reclaim taxes on unused eaasyJet flights

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Anyone know how to do this? My request to easyJet Customer Services was refused in a letter saying: "As you know, easyJet flights are non-reundable."

Thanks.

Comments

  • you can pay a fee to transfer the flights i think its up to 6 months after the original flight. If you dont use them thats down to you and you loose your fees...as i understand it and from past experience.
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  • Andy_L
    Andy_L Posts: 13,028 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes, you can reclaim thetax part of the fare. However the admin fee you are charged probably make it not worth wasting your time doing it.
  • Sam_Bee
    Sam_Bee Posts: 1,393 Forumite
    I called up a customer service number I got from Say No to 0870 at 8am in the morning (when it first opens) got straight through, and got £10 pp refunded, which was £10 pp more than I expected to get refunded.
  • I've just called easyJet (using a number from SayNoTo0870.com) as myself and Mrs Baker were supposed to fly out to Rome on 14 February and return today but couldn't due to family reasons :cry:. I got straight through, spoke to a very pleasant lady for a matter of 2 or 3 minutes and was told that £20 (£10 per person) would be refunded directly to my credit card.

    Well done easyJet.
    This space has been intentionally left blank
  • Nikko5
    Nikko5 Posts: 99 Forumite
    chrisjj wrote: »
    Anyone know how to do this? My request to easyJet Customer Services was refused in a letter saying: "As you know, easyJet flights are non-reundable."

    Thanks.

    On-line link in bottom post here:
    http://forums.moneysavingexpert.com/showthread.html?p=7838271#post7838271
  • Yes,you only get £10.00
  • I got my taxes refunded, just ring up their customer services. They didn't chage me any admin fee to do so. The letter is wrong, you aren't claiming a refund for your flight, but the aiprot tax they collected but then didn't have to pay as you didn't fly...
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