Unsolicited Text Messages

boybeck

I have just received my latest mobile phone bill and on it is a charge of 50p for a "premium messaging service received".

I'm concerned because I have never texted the number 85010 having checked all my bills since connection and the mobile hasn't even been switched on for the past six months.

Although it's a small amount, I'm not very happy that a company can send you a text message and you get charged for it when you have never asked for it in the first place.

Three tell me the message came from a company called "www.dialogue.co.uk" Are they known spammers?

I just hope that next month's bill won't contain more premium rate messages.

Oh and I never actually found out what the message was because it never appeared on my phone!

kaaloo

Boybeck

Been there!

This is the place for you:

http://www.grumbletext.co.uk/

Just thanks me ;-)

K

brm_2

boybeck wrote:

I have just received my latest mobile phone bill and on it is a charge of 50p for a "premium messaging service received".

I'm concerned because I have never texted the number 85010 having checked all my bills since connection and the mobile hasn't even been switched on for the past six months.

Although it's a small amount, I'm not very happy that a company can send you a text message and you get charged for it when you have never asked for it in the first place.

Three tell me the message came from a company called "www.dialogue.co.uk" Are they known spammers?

I just hope that next month's bill won't contain more premium rate messages.

Oh and I never actually found out what the message was because it never appeared on my phone!

The only way to deal with these mobile companies is to pay your bill minus the disputed amount. They soon get the message. Or ditch them.

pricefighter

boybeck wrote:

Three tell me the message came from a company called "www.dialogue.co.uk" Are they known spammers?

No they are a reputable company that rent out short text codes to businesses for promotions and help them run them etc.85010 has been used in various campaigns.

If you mail them on support@dialogue.co.uk with full details they will be able to tell you who was useing 85010 at that time.

soul_sister_2

hi

has this been cancelled?? if you ring 0871 871 9525 it is a premier sms deactivation line which works for all short codes. it is an automated service enter yout mobile number and short code and they will cancel it within 24 hours

pricefighter

soul_sister wrote:

hi

has this been cancelled?? if you ring 0871 871 9525 it is a premier sms deactivation line which works for all short codes. it is an automated service enter yout mobile number and short code and they will cancel it within 24 hours

Have you any idea who runs this service?

brm_2

Posted by Boybeck.

" and the mobile hasn't even been switched on for the past six months."

Sounds as if you could save a lota lota money by ditching your mobile!

soul_sister_2

pricefighter wrote:

Have you any idea who runs this service?

cannot say but the number is approved by icstis

CyberSurfer

soul_sister wrote:

hi

has this been cancelled?? if you ring 0871 871 9525 it is a premier sms deactivation line which works for all short codes. it is an automated service enter yout mobile number and short code and they will cancel it within 24 hours

Will this work for all SMS - I would just like to deactivete SMS messages from arriving on my mobile and being charged to my account. Can I just enter my number and get them all switched off ?

gdh82

Been there!

This is the place for you:

http://www.grumbletext.co.uk/

My daughter's got the same problem too so many thanks kaaloo for the link above