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Spyware problems - Hijack Log

kgpuk
Posts: 129 Forumite
in Techie Stuff
Hi guys, spyware problem help needed please. I've been through all the steps on the first page (and a few others) but am still struggling to remove these pop-ups. AV system care seems to be one. Here's a copy of the hi-jack log. Any help greatly appreciated. Thanks in advance.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:11:21, on 15/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everyclick.com/uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - !!243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {DEB5F6E8-F43F-42D1-9908-39134678ED5B} - C:\WINDOWS\system32\duserd.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [TosGbWatcher] "C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
O4 - HKLM\..\Run: [DTVR Agent] C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Exif Launcher 2.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: !!215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: !!406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: !!7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371290.cab
O16 - DPF: !!9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe
--
End of file - 7926 bytes
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:11:21, on 15/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everyclick.com/uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - !!243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {DEB5F6E8-F43F-42D1-9908-39134678ED5B} - C:\WINDOWS\system32\duserd.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [TosGbWatcher] "C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
O4 - HKLM\..\Run: [DTVR Agent] C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Exif Launcher 2.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: !!215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: !!406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: !!7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371290.cab
O16 - DPF: !!9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe
--
End of file - 7926 bytes
0
Comments
-
Sorry just bumping.0
-
Please download Malwarebytes' Anti-Malware to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform full scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad. Please save it to a convenient location.
- The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt - Post that log back here.
0 -
Thanks for your help Alfonso - here's the log
Malwarebytes' Anti-Malware 1.03
Database version: 365
Scan type: Full Scan (A:\|C:\|)
Objects scanned: 76170
Time elapsed: 26 minute(s), 43 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 14
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Program Files\AntiVirusPro (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Program Files\AntiVirusPro\Quarantine (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\BrowserObjects (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\HKCURun (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\HKLMRun (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\StartMenuAllUsers (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\StartMenuCurrentUser (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\HKCURun\RunOnce (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\HKCURun\RunOnceEx (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\HKLMRun\RunOnce (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
C:\Documents and Settings\Family\Application Data\Anti-Virus-Pro.com\AntiVirusPro\Autorun\HKLMRun\RunOnceEx (Rogue.Anti.Virus.Pro) -> Quarantined and deleted successfully.
Files Infected:
(No malicious items detected)0 -
Before proceeding.....
Re-configure Windows Explorer to Show Hidden Files & Folders.
Ensure you're familiar with restarting in Safe Mode.
Step # 1
Please download ATF Cleaner by Atribune.- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Step # 2
Reboot into SAFE MODE now please.
Open HijackThis again and place a check before the following entries:
O2 - BHO: (no name) - {DEB5F6E8-F43F-42D1-9908-39134678ED5B} - C:\WINDOWS\system32\duserd.dll
Close any open browser windows and click the Fix Checked button.
Close HijackThis.
Step # 3
Search for and delete files:
Right-click the Start button and select Explore.
Click the + sign beside Local Disk ( C: ) to expand the root directory.
Expand the directories further until you find the following:
C:\Windows\System32\duserd.dll
Once found, right click the file and select delete.
Restart the machine in normal mode.
Then post a fresh HJT log and an update on the machine's progress.0 - Double-click ATF-Cleaner.exe to run the program.
-
New HJL as follows
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:38:45, on 17/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\msiconf.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everyclick.com/uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - !!243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {DEB5F6E8-F43F-42D1-9908-39134678ED5B} - C:\WINDOWS\system32\duserd.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [TosGbWatcher] "C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
O4 - HKLM\..\Run: [DTVR Agent] C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [msiconf.exe] msiconf.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Exif Launcher 2.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: !!215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: !!406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: !!7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371290.cab
O16 - DPF: !!9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe
--
End of file - 7944 bytes
Thanks again for your help Alfonso - I carried out steps 1 and 2 above but failed at step 3 as I couldn't find the file to delete it. As for PC progress I've not had any pop-ups saying I have spyware since after the first scan but i did have an internet explorer page open up on it's own when I first opened internet explorer this morning. Having written that I've since had a page pop-up in the middle of the screen saying I have a Malaware Alert giving a warning of Trojan Adware W32.ExpDwnldr asking me to click Yes to get all available antispyware software. I just closed this box.0 -
I can still see that line that Alfonso wanted to get you to remove
O2 - BHO: (no name) - {DEB5F6E8-F43F-42D1-9908-39134678ED5B} - C:\WINDOWS\system32\duserd.dll
and another underneath that can go
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
I'm sure Alfonso will pop back later so i'll leaave him to finish off the clean up with you , too many cooks as they say !!Ex forum ambassador
Long term forum member0 -
Open HijackThis
Click 'Config' (bottom right)
Click 'Misc Tools'
Click 'Delete a File on Reboot'
Paste the filepath below into the data entry box:
C:\WINDOWS\system32\duserd.dll
Follow the prompts to delete the file and then reboot the machine.
Post a fresh log when done please.0 -
I've done that but it's still there
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:20:32, on 17/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\msiconf.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everyclick.com/uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - !!243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {DEB5F6E8-F43F-42D1-9908-39134678ED5B} - C:\WINDOWS\system32\duserd.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [TosGbWatcher] "C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
O4 - HKLM\..\Run: [DTVR Agent] C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [msiconf.exe] msiconf.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Exif Launcher 2.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: !!215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: !!406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: !!7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371290.cab
O16 - DPF: !!9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe
--
End of file - 7977 bytes0 -
Open notepad (Start > Run and type notepad) and copy/paste the text in the quote box below to it:
File:: C:\WINDOWS\system32\duserd.dll C:\WINDOWS\system32\msiconf.exe
Save this as "CFScript.txt"
Now download ComboFix from any of these links to your DESKTOP:
http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Refering to the picture above, drag CFScript into ComboFix.exe
Close any open browsers.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Do not mouseclick Combofix's window whilst it's running. That may cause it to stall.0 -
I'll do 2 posts for this - here the combo-fix log
ComboFix 08-02-17.2 - Family 2008-02-17 10:05:18.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.619 [GMT 0:00]
Running from: C:\Documents and Settings\Family\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Family\Desktop\CFScript.txt
* Created a new restore point
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
FILE ::
C:\WINDOWS\system32\duserd.dll
C:\WINDOWS\system32\msiconf.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\system32\drivers\irbprahl.dat
C:\WINDOWS\system32\duserd.dll
C:\WINDOWS\system32\msiconf.exe
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
\LEGACY_KXMLUXKF
\kxmluxkf
((((((((((((((((((((((((( Files Created from 2008-01-17 to 2008-02-17 )))))))))))))))))))))))))))))))
.
2008-02-16 13:00 . 2008-02-16 13:00 <DIR> d
C:\Program Files\Datel
2008-02-16 11:17 . 2008-02-16 11:17 <DIR> d
C:\Program Files\Malwarebytes' Anti-Malware
2008-02-16 11:17 . 2008-02-16 11:17 <DIR> d
C:\Documents and Settings\Family\Application Data\Malwarebytes
2008-02-16 11:17 . 2008-02-16 11:17 <DIR> d
C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-02-16 11:16 . 2008-02-16 11:16 <DIR> d
C:\Program Files\Common Files\Download Manager
2008-02-15 20:03 . 2008-02-15 20:03 1,374 --a
C:\WINDOWS\imsins.BAK
2008-01-29 19:12 . 2008-01-29 19:12 <DIR> d
C:\WINDOWS\ERUNT
2008-01-27 13:24 . 2008-01-27 13:24 <DIR> d
C:\Program Files\Trend Micro
2008-01-26 14:11 . 2004-08-03 23:07 59,264 --a
C:\WINDOWS\system32\drivers\USBAUDIO.sys
2008-01-26 14:11 . 2004-08-03 23:07 59,264 --a--c--- C:\WINDOWS\system32\dllcache\usbaudio.sys
2008-01-23 21:40 . 2008-01-23 21:40 <DIR> d
C:\Program Files\Spybot - Search & Destroy
2008-01-23 21:36 . 2008-01-23 21:36 <DIR> d
C:\Program Files\CCleaner
2008-01-23 21:30 . 2008-01-23 21:30 <DIR> d
C:\Program Files\Common Files\Wise Installation Wizard
2008-01-20 18:39 . 2008-01-20 18:39 <DIR> d
C:\Program Files\MSXML 6.0
2008-01-20 18:31 . 2008-01-20 18:31 <DIR> d
C:\Documents and Settings\Family\Application Data\HP
2008-01-20 16:57 . 2008-01-20 16:57 <DIR> d
C:\Program Files\Microsoft WSE
2008-01-20 16:53 . 2008-01-20 16:53 <DIR> d
C:\Program Files\MSBuild
2008-01-20 16:45 . 2008-01-20 16:45 <DIR> d
C:\WINDOWS\system32\XPSViewer
2008-01-20 16:44 . 2008-01-20 16:44 <DIR> d
C:\Program Files\Reference Assemblies
2008-01-20 16:43 . 2006-06-29 13:07 14,048
C:\WINDOWS\system32\spmsg2.dll
2008-01-20 16:20 . 2008-01-20 17:19 <DIR> d
C:\Documents and Settings\Family\Application Data\Spare Backup
2008-01-20 10:50 . 2008-01-20 10:50 <DIR> d
C:\Program Files\Opera
2008-01-20 08:06 . 2008-01-18 22:03 102,664 --a
C:\WINDOWS\system32\drivers\tmcomm.sys
2008-01-20 07:23 . 2008-01-20 08:15 <DIR> d
C:\Documents and Settings\Family\.housecall6.6
2008-01-18 22:03 . 2008-01-27 12:12 <DIR> d
C:\Documents and Settings\Administrator\.housecall6.6
2008-01-18 07:12 . 2007-06-05 10:56 44,928 --a
C:\WINDOWS\system32\drivers\SDTHOOK.SYS
2008-01-18 06:59 . 2008-01-27 11:47 <DIR> d
C:\WINDOWS\system32\ActiveScan
2008-01-18 06:59 . 2008-01-27 11:03 30,590 --a
C:\WINDOWS\system32\pavas.ico
2008-01-18 06:59 . 2008-01-27 11:03 2,550 --a
C:\WINDOWS\system32\Uninstall.ico
2008-01-18 06:59 . 2008-01-27 11:03 1,406 --a
C:\WINDOWS\system32\Help.ico
2008-01-17 21:19 . 2008-01-23 21:31 <DIR> d
C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-17 21:04 . 2008-01-23 21:43 <DIR> d
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-17 19:00 . 2008-01-17 19:00 <DIR> d
C:\Documents and Settings\Family\Application Data\Uniblue
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-17 09:03
d
w C:\Program Files\FinePixViewer
2008-02-17 07:56
d
w C:\Documents and Settings\All Users\Application Data\Avg7
2008-02-15 13:13
d
w C:\Documents and Settings\Family\Application Data\AVG7
2008-01-19 07:12
d
w C:\Program Files\Musicnotes
2008-01-18 07:41
d
w C:\Program Files\TomTom HOME 2
2008-01-18 07:41
d
w C:\Program Files\QuickTime
2008-01-18 07:40
d
w C:\Program Files\Napster
2008-01-18 07:32
d
w C:\Program Files\Common Files\Teleca Shared
2008-01-17 21:19
d
w C:\Program Files\Lavasoft
2008-01-12 22:14
d
w C:\Program Files\Zango Programs
2008-01-02 18:33
d--h--w C:\Program Files\InstallShield Installation Information
2008-01-02 18:27
d
w C:\Program Files\V-Stream Multimedia
2007-12-30 18:33
d
w C:\Documents and Settings\Family\Application Data\ArcSoft
2007-12-30 18:15
d
w C:\Program Files\Kidz Cam Photo Editing Software
2007-12-30 07:21
d
w C:\Program Files\KWorld Multimedia
2007-12-26 11:11
d
w C:\Program Files\MyDSC2
2007-12-26 11:11
d
w C:\Program Files\Mars
2007-12-26 11:11
d
w C:\Program Files\JL2005C
2007-12-18 09:51 179,584 ----a-w C:\WINDOWS\system32\drivers\mrxdav.sys
2007-12-14 11:32 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2007-12-07 01:07 659,456 ----a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 ----a-w C:\WINDOWS\system32\oleaut32.dll
2007-11-26 14:47 194,888 ----a-w C:\WINDOWS\Unwash6.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 23:56 15360]
"Window Washer"="C:\Program Files\Webroot\Washer\wwDisp.exe" [2007-11-26 14:47 1206600]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2002-07-17 11:00 200767]
"NBJ"="C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" [2005-06-02 15:03 1957888]
"msiconf.exe"="msiconf.exe" []
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Cmaudio"="cmicnfg.cpl" []
"igfxtray"="C:\WINDOWS\System32\igfxtray.exe" [2005-09-20 02:35 94208]
"igfxhkcmd"="C:\WINDOWS\System32\hkcmd.exe" [2005-09-20 02:32 77824]
"igfxpers"="C:\WINDOWS\System32\igfxpers.exe" [2005-09-20 02:36 114688]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-11 22:12 49152]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2007-12-21 09:19 579072]
"NapsterShell"="C:\Program Files\Napster\napster.exe" [2006-10-24 18:37 323216]
"TosGbWatcher"="C:\Program Files\TOSHIBA\gigabeat room 2.0.2\TosGbWatcher.exe" [2005-04-26 02:02 118837]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-02-14 10:12 282624]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 16:17 159744]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 21:32 53248]
"TomTomHOME.exe"="C:\Program Files\TomTom HOME 2\HOMERunner.exe" [2007-10-31 10:19 378784]
"DTVR Agent"="C:\Program Files\V-Stream Multimedia\DVB Plus\DTVR\Scheduled.exe" [2004-03-04 21:05 729600]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 09:25 6731312]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-03 23:56 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe" [2007-10-24 08:19 219136]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Exif Launcher 2.lnk - C:\Program Files\FinePixViewer\QuickDCF2.exe [2007-06-21 05:24:22 294912]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-11 22:23:26 282624]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"= 0 (0x0)
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,
R0 Spssys;Toshiba SPS Service;C:\WINDOWS\system32\drivers\spssys.sys [2004-05-07 21:56]
R2 wwEngineSvc;Window Washer Engine;C:\Program Files\Webroot\Washer\WasherSvc.exe [2007-11-26 14:47]
R3 KUSB;KWorld - DVBT-USB Driver;C:\WINDOWS\system32\Drivers\kcap.sys [2004-02-27 01:43]
S3 HCW848NT;Hauppauge Win/TV;C:\WINDOWS\system32\DRIVERS\hcw848nt.sys [2000-06-12 18:54]
S3 hcw95bda;Hauppauge MOD7700 Tuner Driver;C:\WINDOWS\system32\Drivers\hcw95bda.sys [2007-10-25 08:47]
S3 hcw95rc;Hauppauge MOD7700 IR Driver;C:\WINDOWS\system32\DRIVERS\hcw95rc.sys [2007-10-25 08:52]
S3 jatmlano;jatmlano;C:\DOCUME~1\Family\LOCALS~1\Temp\jatmlano.sys []
S3 JL2005C;Dual Mode Camera;C:\WINDOWS\system32\Drivers\jl2005c.sys [2007-01-26 21:09]
S3 k510bus;Sony Ericsson K510 Driver driver (WDM);C:\WINDOWS\system32\DRIVERS\k510bus.sys [2005-10-07 12:45]
S3 k510mdfl;Sony Ericsson K510 USB WMC Modem Filter;C:\WINDOWS\system32\DRIVERS\k510mdfl.sys [2007-03-21 21:11]
S3 k510mdm;Sony Ericsson K510 USB WMC Modem Driver;C:\WINDOWS\system32\DRIVERS\k510mdm.sys [2007-03-21 21:11]
S3 k510mgmt;Sony Ericsson K510 USB WMC Device Management Drivers (WDM);C:\WINDOWS\system32\DRIVERS\k510mgmt.sys [2007-03-21 21:11]
S3 k510obex;Sony Ericsson K510 USB WMC OBEX Interface;C:\WINDOWS\system32\DRIVERS\k510obex.sys [2007-03-21 21:11]
S3 KLOAD;KLOAD;C:\WINDOWS\system32\DRIVERS\kload.sys [2004-04-01 12:08]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\!!48b7ee0e-978d-11dc-a2e6-00138feff855}]
\Shell\AutoRun\command - H:\InstallTomTomHOME.exe
.
Contents of the 'Scheduled Tasks' folder
"2008-02-17 08:00:00 C:\WINDOWS\Tasks\HPpromotions journeysoftware.job"
- C:\Program Files\hp\digital imaging\bin\hp promotions\journeysoftware\HPpromo.exe
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-17 10:11:48
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Other Running Processes
.
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
.
**************************************************************************
.
Completion time: 2008-02-17 10:13:19 - machine was rebooted
ComboFix-quarantined-files.txt 2008-02-17 10:13:09
.
2008-02-15 20:05:43 --- E O F ---0
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