Item lost in post, buyer didn't pay for recorded delivery

Altarf

pgilc1 wrote:

they will just give the buyer their money back and debit your account.

Only if the seller has the money still in their Paypal account.

Given how Paypal always side with the buyer, if you are a seller you may want to consider whether you want Paypal to act as judge & jury, or move the money out of Paypal's grasp ASAP.

Personally my Paypal selling account never has a balance above zero for more than about a minute after selling something.

motorguy

It doesn't matter if you have money there or not. They will simply make your account negative. If you don't pay it, if they have a current account number for you or maybe a credit card number they will simply take it off that. They have done that to me. A transaction on a pc went bad, they made my account £430 negative, then took the money out of my current account.

You dont have a choice, they will just take it.

If they cant get it and you don't pay up they pass the debt on to a debt collection agency who will hound you like a dog.

Trust me - they will get their money - try https://www.paypalsucks.com OR have a look through some of the previous posts on this forum.

1jim

MarkyMarkD wrote:

Both of the posts suggesting submitting "made up" invoices to the Post Office are proposing fraud which (as should be obvious) is a criminal offence.

Don't do it!

I was not suggesting you make up an invoice, Just that you submit an invoice for the total amount rather than the amount broken down into goods and postage, the total remains the same, you just get refunded the total amount that you have lost.

It is fairly common to sell something on ebay for say 1p and then charge £2.00 P&P for example, if you submit the ebay invoice showing the individual charges I understand that they may only refund the 1p as that is the assumed market value of the goods lost, now we all know that the market value is not 1p and that you have infact lost £2.01 if Royal Mail fails to deliver this parcel as you have to refund the full amount. I dont see how it is fraud to submit an invoice for £2.01

MarkyMarkD

Thanks for clarifying that. I don't understand why they shouldn't refund the total amount if you submit the ebay invoice, but I'll bow to your greater knowledge.

princessmoneysaver

I always get a COP on everything I post out now, even cheques & payments. If something little like a cheque goes missing you can still claim back the postage PLUS any bank charges for stopping the cheque (Providing you get proof of charge from bank). Most banks don't charge nowadays but some still do.

Yvonne

Altarf

pgilc1 wrote:

It doesn't matter if you have money there or not. They will simply make your account negative. If you don't pay it, if they have a current account number for you or maybe a credit card number they will simply take it off that. They have done that to me. A transaction on a pc went bad, they made my account £430 negative, then took the money out of my current account.

You dont have a choice, they will just take it.

I don't have either a credit card or current account linked to my Paypal selling account where I only receive money. So they can't.

pgilc1 wrote:

If they cant get it and you don't pay up they pass the debt on to a debt collection agency who will hound you like a dog.

I have heard this quoted before, but people have not been able to produce examples in the UK. I am not convinced the UK courts would be as willing to endorse Paypal's unfair terms and conditions, and I am not convinced Paypal would be willing to risk it for a few pounds. This would seem to be demonstrated by the fact that Paypal do not refund if the sellers account doesn't have sufficient funds.

motorguy

How do you take money out of your paypal account? I thought they insisted you had some link to a credit card or back account? In fact i am sure they do as part of the process of becoming a confirmed paypal user is that they do this taking two very small amounts of money out of your account beit credit card or current account and then you have to enter those amounts on the site to prove its your account and all that. That again is documented on here

There was a recent example on this forum of someone getting hounded by a debt collection company after a paypal incident similar to the type i have described and that was in the uk.

Apart from anything, owing them money and defaulting is bound to affect your credit rating.

Interestingly i see https://www.paypalsucks.co.uk is being put together - worth keeping an eye on.

Altarf

pgilc1 wrote:

How do you take money out of your paypal account? I thought they insisted you had some link to a credit card or back account?

To sign up Paypal all you need is an email address. You only need to provide a credit card or bank account details to verify an account, fund payments or draw down the money in the account. Paypal don't even bother checking the name, address or phone number on unverified accounts.

An unverified account is allowed to transfer several hundred pounds to other Paypal accounts before needing to be verified, and at that point you can just close the account and open a new unverified one. They even let you use the old email address to open the new account.

Patr100

pgilc1 wrote:

How do you take money out of your paypal account? I thought they insisted you had some link to a credit card or back account? In fact i am sure they do as part of the process of becoming a confirmed paypal user is that they do this taking two very small amounts of money out of your account beit credit card or current account and then you have to enter those amounts on the site to prove its your account and all that. That again is documented on here

.

Having just registered l with Paypal last week, my experience is that they PAY IN two very small amounts - not take them out - which you then verify.

-

Cerbera_2

Altarf wrote:

To sign up Paypal all you need is an email address. You only need to provide a credit card or bank account details to verify an account, fund payments or draw down the money in the account. Paypal don't even bother checking the name, address or phone number on unverified accounts.

An unverified account is allowed to transfer several hundred pounds to other Paypal accounts before needing to be verified, and at that point you can just close the account and open a new unverified one. They even let you use the old email address to open the new account.

Great advice Altarf! :beer:
My knowledge of Paypal is limited but from reading this site they are a necessary evil.
Your advice emphasises the ethos of this site

Screw them before they screw you!