BT Yahoo Problems

wullieb1

Have you tried disconneting all other phones to the socket and leaving the modem/router connected?? Remember to turn it off and on again. See what happens.

James240

yeah tried that already, but hey ho....................really dont expect much with BT in all honesty as there helpdesk sucks in a major way. But at least the internet is wokring at the moment now, just a shame im tied up with them for another 9 months as im quite dissappointed in the lack of help i got from there help desk the 3 times i called them. :rolleyes:

James

Lawbag_2

Make sure you are connected to the internet (Green Lights are go)

START MENU
RUN
COMMAND

type in NETSTAT

this will give you a list of ip addresses that your machine is talking to, or being spoken to. its quite likely your IP address is being hit by spyware. I recommend a anti-spyware clean-up.

I had the same problem a few months ago and also suffer from a BT Voyager Modem which has a habit of uninstalling itself on a bi-annual basis.

James240

hi lawbag

Tried what u suggested but the window comes up very quickly and i cant get to see exactly what it says any suggestions much appreciated.

cheers mate

James

James240

Dont worry figured that out now lol

had a look and nothing came up also done a sweep with Spybot search and destroy and thats clean as well. I just think it may be a problem at BT's end, as im sure you know lawbag there help desk isntthe best of helpdesks lol

james