Smarties Goody Bag by sending off 2 new colour Smarties lids (merged)

juliet_f

maninwhitecoat wrote:

oklay, very weird, i found some smartie tubes as i caught this thread late and everyone is stocking hexatubes. I couldn't remember the colours i had to get, so i got them anyway.

Anyhoos, my point is, the lids of the boxes I got were White!!! Do i get anything special? they aren' the normal orange colours, but not the listed special colours to =S

No, unfortunately the white lids don't count!

barbie_babe

i gave welsh dragon the email address worked ok for me let me just check again .

barbie_babe

carrie.Barnes@uk.nestles.com we left dot out after uk sorry .this was found on smarties website go into internet terms of use .you will find this email address but to contact for something different but if you ask them to send it to right department they will.she emailed me back next day hope this helps.

princessmoneysaver

Smarties site working ok at the moment.

jenpoptab

i complained and just got this back


Dear

Thank you for your recent enquiry concerning the Smarties promotion.

We were concerned to learn that you have not received the Promotional
packs which you sent for some time ago. We are aware of some
difficulties being experienced by the handling agents concerned due to the number
of responses we have had to this offer and hope you will accept our
apologies for the delay.

I have also forwarded details to our handling agency and they will
despatch the packs as soon as possible.

I am sorry for any disappointment caused, but would like to take this
opportunity to thank you for your interest in our offers and also your
loyalty to our products.

Kind regards,

Karen Short
Consumer Services

barbie_babe

lets hope we get them soon i am still waiting for my last two.

WELSH-DRAGON_2

I am still waiting for my 5 goody bags. I received this response from them.

We have received your application, we are currently waiting for stock delivery of some items. Your goody bags will be sent as soon as stock arrived.

Apologies for the delay.

Regards,

Carrie Barnes
Sales Promotion Executive

Busybee_2

Please can someone repeat the correct email address for Carrie Barnes at Nestle so I can find out where my Smartie Googy Bags are.

I have tried all the previously posted email addresses for her but my emails are returned every time

Hopefully someone can help me. Thanks

houseofpat

carrie.Barnes@uk.nestle.com

The previous address quoted had an extra s in Nestle.

Patricia

Lexis200

Sent off for 6 of these for various kiddiwinks the day after reading the original post, so what was that, July sometime? Received 3 mid-September (why not all???), then gave the rest up for lost after another month. I've come down this morning though to the last 3 - WooHoo :T :T . Admittedly not as nicely packaged - first 3 came in boxes and protective packing, these have come in paper sacks and are packaged in the smarties bag itself - but here at least.

Perhaps they're getting on top of it now? Anyway, I hope everyone else gets them through soon...

Fingers crossed for you all