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Can you send me a copy of Mobile Outlet's terms from last August?

Hi,
I took out a contract with themobileoutlet last August. I sent my first cashback claim to them in November but have heard nothing since. I have phoned them up twice and been told I'll be sent an email, and I have also sent 5 emails, but no response.

I now want to pursue a claim through trading standards, but unfortunately I didn't make a copy of the terms and conditions, before I sent it off.

If anyone else took out a contract at the same time, can you please send me a copy of them in the post. In return I'll send you £2 paid either via paypal or cheque or cash!

Please pm me if you can help.

thanks,
craig.

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    See TMO thread for lots of advice.

    (Trading Standards is not the avenue you want to go down to get your money back)
  • craigblade wrote: »
    Hi,
    I took out a contract with themobileoutlet last August. I sent my first cashback claim to them in November but have heard nothing since. I have phoned them up twice and been told I'll be sent an email, and I have also sent 5 emails, but no response.

    I now want to pursue a claim through trading standards, but unfortunately I didn't make a copy of the terms and conditions, before I sent it off.

    If anyone else took out a contract at the same time, can you please send me a copy of them in the post. In return I'll send you £2 paid either via paypal or cheque or cash!

    Please pm me if you can help.

    thanks,
    craig.

    I might be able to help. What is your email address?
    Julianajane.
This discussion has been closed.
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