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moved house, now i dont get signal still in contract

tlck9
tlck9 Posts: 320 Forumite
Part of the Furniture 100 Posts Combo Breaker
i have moved house and im on a business contract, with 6 months left on it. i get no signal at all, and orange have confirmed this.

I asked for options as this is the main business telephone number of all our website, letterhead etc

they were coming back to me to let me know if i can terminate early
Apparently because I supposedly get a signal in the garden, which I dont, I cannot end the contract early.

Apparently I must sit outside for 6 hours while I run my business

Does anyone have any expereince of this type of issue

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Maybe you could divert calls to the landline?

    You could stay in the warm then.
  • tlck9
    tlck9 Posts: 320 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have oranges 330 service which is supposed to divert to my landline, unfortunetly this doesnt seem to work very well

    I missed a call this morning, yet my home phone was available
  • tlck9
    tlck9 Posts: 320 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    sorted, they hav released me from my contract, had to pay a release fee of £180 but c/s credited it back...think they were sick of having a moaning customers.:j

    So good news for when I can move to a network with coverage...

    ps their 330 service still doesnt work on my home number ?:confused:
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