orange complaints ? rippp off

justpaper

orange is trying to make me pay an 2 extra months line rental for nothing,

i called up on the 10th Dec 07 to give me 30days notice in order to cancel contract, no problem,

i got a bill in jan 10th, paid it, and thought that was the last of them,

all this time i have not used the contract at all, this morning i thought "has that contract been cancelled" I put the sim card in to a phone only to be surpised the contract is still active, all this time i have not used it and orange comfirmed that i have not used it.

so i called up, and was told a pay as you go sim card was requested in order to port over the current contract number, and that they are waiting for me to active the payg sim,..... I found this odd as i dont remember asking for a pay as you go sim card,

so i asked where is this payg sim card as i havnt got it ??

then i was told it was sent out on the 14th Dec,

ok lets cut this all short,.they still want me to pay up to the point of me activing this pay as u go sim card which i havnt even got,

The other option is i put in aother 30 days notice and they will give me back 1 months line rental,

the problem is the contract should of been cut off on the 10th of Jan 08,

so they want me to pay, the following dates
10th Jan to 15th Feb = 35£ ish >>> which i have not used any mins,
16th Feb to 5th March 30£

from which they said they will meet me HALF way, and refund me 1 months line rental which is 30£,

So i still pay 35£ for nothing,

any one got any tips advice, as ive been on the phone with them for long enough and the people i talked to, cant see no logic,

EDIT: Amazingly the payg sim card which i didnt order came today, it looked like it was sent iraq and back,

So not I have closed the contract by turning it into a payg, what a !!!! take,. orange customer service is really crap the reps i spoke to came across very very argumentative, at one point i had to tell the guy "this is !!!!ing me off" to what he reply "please do not swear at me," all he was trying to do was cut me off,.

waste of time, orange has lost profits and his doing every thing to get cash in,