EGG Credit Cards

THE_LONE_RANGER_4 · 2 February 2008 at 7:13PM

who needs a credit card any way if you aint got hte money do not spend what you havent got the ones losing there cards will be best off

yellowmonkey · 2 February 2008 at 7:14PM

GreyPilgrim wrote: »

I also kind of feel sorry for the call centre staff, who are going to have to bear the brunt of customer anger on this one. Customers tend to think the guys answering the phone have something to do with board level decisions such as this one.

Treat them gently when you complain...I know some of them can be arrogant sometimes but it's always nice to differentiate between the soulless profit-driven parasites at the top, and the guys dealing with the public

Failing that why not write and complain

[FONT=Arial, Helvetica, sans-serif]

[/FONT] [FONT=Arial, Helvetica, sans-serif]
Their address is:

Customer Relations Office
Egg Banking plc
Riverside Road
Pride Park
Derby DE99 3GG

ym
[/FONT]

ryandj · 2 February 2008 at 7:16PM

I just heard this on the news, that they have just announced they are cancelling accounts for the people who clear their balance every month as well as the more risky customers!

Getting rid of all the people who don't make them any money.

GreyPilgrim · 2 February 2008 at 7:17PM

THE_LONE_RANGER wrote: »

who needs a credit card any way if you aint got hte money do not spend what you havent got the ones losing there cards will be best off

Although I don't use Egg anymore, I would be the exact customer they seem to want to get rid of (spend about £200 - £300 a month on it, then pay it off in full at the end of each pay day). I do this so that as much of the previous months salary sits in my current account for as long as possible. I enjoy the fact that I've turned the situation around so that my money earns ME interest rather than 'them'. Seems the CC companies don't want to play anymore.

marvin · 2 February 2008 at 7:27PM

yellowmonkey wrote: »

Failing that why not write and complain

[FONT=Arial, Helvetica, sans-serif] [/FONT]

[FONT=Arial, Helvetica, sans-serif] [/FONT]
[FONT=Arial, Helvetica, sans-serif]Their address is: [/FONT]

[FONT=Arial, Helvetica, sans-serif]Customer Relations Office[/FONT]
[FONT=Arial, Helvetica, sans-serif]Egg Banking plc[/FONT]
[FONT=Arial, Helvetica, sans-serif]Riverside Road[/FONT]
[FONT=Arial, Helvetica, sans-serif]Pride Park[/FONT]
[FONT=Arial, Helvetica, sans-serif]Derby DE99 3GG[/FONT]

[FONT=Arial, Helvetica, sans-serif]ym[/FONT]

Because complaining to Egg is a complete waste of time in my experience.

yellowmonkey · 2 February 2008 at 7:51PM

Does not hurt to try especially in these circumstances.

YM

Jaymz · 2 February 2008 at 8:18PM

I would like to know what Martins opinion is on this whole Egg saga

Broken_hearted · 2 February 2008 at 8:23PM

It would look like they are keeping the accounts of the risky customers and getting rid of the worthless customers (their viewpoint not mine).

elantan · 2 February 2008 at 8:33PM

well i didnt get a letter but i wrote them one telling them to close my credit card account two can play at that game lol

In_Search_Of_Me · 2 February 2008 at 9:15PM

Typical that I BT to the a week ago having not used the card for ages. can always xfer back again but will keep it at 0% as long as I ca! Assume I'm not in the "target audience" as no letter (yet!) Its just unsettling isnt it! At the end of the day I'd be stuffed if they all asked for it all back now as would most of us so lone ranger I need my CC! Not so much for spending but to get all paid off!