02 C0ntract

raggsie

hi i would like some advice as i wrote to 02 about canceling my contract with them as i cant aford the contract but they just said i can cancel till 12 june2008 but is there anyway i can cancel this contract as its costing me to much and wana go on PAYG.
thanks dean

bringmeshoes

hi
if you are still in contract then you are still liable for the line rental until your contract date is up, if you were to cancel early you would be charged the line rental for the rest of the contract. How far into your contract are you? if your a re 9mths or moreinto your contract you may be able to lower your tariff

raggsie

my contract runs till 12 june 2008 and i got a 12 month contract so not sure what i can do

bringmeshoes

unfortunately you are liable for the contract and will not be able to lower your tariff until 12 march, if you are going to have difficulties in meeting your payments please call o2 and ask to be put to debt assistance to advise them, its best to do this before you start getting reminder letters! they may be able to offer a payment plan to you (however your phone may be restricted to incoming calls only if you have any outstanding payments) you will be able to write a cancellation letter on 12 may as you need to give 30 days notice to disconnect

KeithP

Raggsie, you agreed to pay your contract for twelve months. O2 may let you reduce your payment after 9 months, but really its up to them. They are perfectly entitled to hold you to your part of the agreement.
Life's tough isn't it?